JOSUE RAFAEL
San Juan
Summary
Dedicated professional with vast experience in customer service, dataentry, and scheduling. Proficient in Microsoft Office Suite and varioussoftware programs. Committed to providing a high-level of service,accuracy, and efficiency while working in a fast-paced environment.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Airport Credentials Officer
Aerostar Holdings
01.2025 - Current
- Gathered, organized and input information into digital database.
- Scanned documents and saved in database to keep records of essential organizational information.
- Worked effectively in fast-paced environments.
- Sorted documents and maintained organized filing process.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Resolved customer conflicts using expert knowledge of company operations and savvy communication skills.
- Collected, arranged, and input information into database system.
- Organized files and completed paperwork for each service action.
- Managed multiple tasks in high-volume environment.
- Learned and adapted quickly to new technology and software applications.
Data Entry Clerk
Estudios Tecnicos
10.2022 - 10.2024
- Updated existing databases with new entries on a regular basis
- Developed organizational skills to effectively manage large amounts of paperwork and records in an efficient manner
- Collaborated closely with colleagues within the organization to ensure timely completion of projects
- Analyzed data to identify errors and trends and recommended process improvements
- Compiled and sorted confidential information according to established procedures
- Utilized multiple software programs to manage data entry functions
- Processed customer orders accurately and efficiently, ensuring that all required fields were completed correctly
Education
Bachelor of Science - Psychology
Universidad De Puerto Rico
San Juan, Puerto Rico06.2024
Skills
- Confidentiality
- Data Entry Skills
- Records Management
- Customer Service
- Data Collection
- Work coordination
- Rule enforcement
- Safety protocols
- Dispatcher collaboration
- Information verification
Languages
English
Spanish
Timeline
Airport Credentials Officer
Aerostar Holdings
01.2025 - Current
Data Entry Clerk
Estudios Tecnicos
10.2022 - 10.2024
Bachelor of Science - Psychology
Universidad De Puerto Rico
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