Josue Rodrigo Perez Alberti
Ceiba
Summary
Hardworking, stoic, and disciplined young individual offering optimized efficiency towards the workplace. Skilled in problem-solving scenarios and conflict resolution, with a strong focus in customer service and satisfaction. Well rounded in developing and implementing successful strategies to optimize performance, logistics, and improve quality of services.
Overview
4
4
years of professional experience
Work History
Banquet Server
Teamworx, LLC
Dorado
01.2023 - Current
- Greeted guests and responded to their requests in a professional, and courteous manner.
- Collaborated with others servers to minimize wait time for guests' orders.
- Reviewed Banquet Event Orders (BEO's) at the beginning of each shift to ensure rooms are set up as contracted.
- Assisted in training new servers to guarantee an efficient team performance.
General Chemistry Tutor
Universidad de Puerto Rico
Bayamon
09.2021 - 12.2022
- Explained difficult concepts in an comprehensive way using colloquial language when necessary.
- Answered any questions related to course material posed by students during tutoring sessions.
- Collaborated with professors to identify areas where additional support is needed for individual students or classes as a whole.
Team Lead Painter
Raymond Rivera Guindin, CSP
Caguas
08.2022 - 12.2022
- Developed strategies for improving workflow and productivity among the team members.
- In charge of the painting sector of a national transitioning gas station project.
HVAC Technician's Assistant
IAP LLC
Luquillo
05.2020 - 01.2022
- Performed part of the process of manufacturing, transportation, installation, and maintenance of industrial air conditioning ducts.
Education
Bachelor of Science - Human Biology
Universidad De Puerto Rico En Bayamon
Bayamon, Puerto Rico06-2023
Certification Course - Emotional Intelligence and Leadership
Impacto Vital, LLC
San Juan, Puerto Rico05-2016
Skills
- Customer Service
- Sense of urgency
- Problem solving
- Fine Dining Service
- Communication
- Time management
- Organization and efficiency
- Leadership and group dynamics
Languages
Spanish
First Language
English
Proficient (C2)
C2
Italian
Elementary (A2)
A2
Timeline
Banquet Server
Teamworx, LLC
01.2023 - Current
Team Lead Painter
Raymond Rivera Guindin, CSP
08.2022 - 12.2022
General Chemistry Tutor
Universidad de Puerto Rico
09.2021 - 12.2022
HVAC Technician's Assistant
IAP LLC
05.2020 - 01.2022
Bachelor of Science - Human Biology
Universidad De Puerto Rico En Bayamon
Certification Course - Emotional Intelligence and Leadership
Impacto Vital, LLC
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