Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Software
Certification
Timeline
Generic
Jéssica Diniz

Jéssica Diniz

Professional Transitioning To IT
Astorga, Parana

Summary

I have a background in administrative and financial services, where I developed strong skills in attention to detail, problem-solving, and data organization. I'm currently a Software Engineering student, which has given me a solid foundation in technical concepts and an understanding of the software development lifecycle. I'm excited to leverage my experience in a new career and apply my skills in a QA or IT support role.

Overview

5
5
years of professional experience
5
5
Certifications
2
2
Languages

Work History

Administrative and Financial Services

Self-Employed / Freelance
04.2024 - 08.2025
  • Managed invoicing and controlled accounts payable and receivable.
  • Optimized logistics by organizing inventory and conducting goods checks.
  • Quickly learned and operated ERP systems to automate internal processes.
  • Reviewed and organized data in spreadsheets, meticulously identifying inconsistencies to ensure data quality and accuracy.

EAD Financial Assistant

Unicesumar
09.2023 - 02.2024
  • Analyzed and managed academic financial services for EAD courses.
  • Made system-based adjustments to student invoices, resolved issues, and provided clarifications.
  • Handled all requests and support through a formal ticketing system.

Administrative / Relationship Assistant

PROTEAUTO SEGUROS
09.2020 - 05.2022
  • Worked at a truck, aggregate, and heavy vehicle insurance association.
  • Contacted members to schedule and install mandatory GPS trackers.
  • Acted as an intermediary between the client and the tracker company, following the entire process from service release to completion.

Education

Bachelor of Science - Software Engineering

Unifatecie
Maringá, Parana, Brazil
05.2001 -

Skills

  • Technical Skills:
    Software Testing (manual)
    Bug identification and logging
    Knowledge of Agile methodologies (Scrum, Kanban)
    Familiarity with project management systems (Jira, Trello)
    Computer proficiency
  • Soft Skills:
    Communication
    Quick learning
    Adaptability
    Problem-solving
    Attention to detail

Accomplishments

    Availability: Flexible to start immediately and work in a remote model.

    Interests: Passion for strategy games and puzzles, which enhance logical thinking and problem-solving skills.

    Travel Availability: Available for short-term travel, if necessary.

Additional Information

I am a results-driven professional with a solid background in administrative and financial services, where I developed strong skills in attention to detail, problem-solving, and data organization.

I am currently a Software Engineering student, which has provided me with a robust foundation in technical concepts and an understanding of the software development lifecycle. I am actively building my skills in Software Testing (manual), bug identification, and Agile methodologies (Scrum/Kanban). My familiarity with tools like Jira and Trello, combined with a passion for logical thinking cultivated through strategy games and puzzles, positions me to make a successful career transition.

I am a proactive and quick learner, available to start immediately in a remote role, and eager to apply my experience in a QA or IT Support position where I can contribute to high-quality software products.

Software

ERP Systems

Jira / Trello

Postman / Selenium

MySQL

Microsoft Office Suite

Google Workspace

Certification

Windows

Timeline

Introduction to Python

01-2025

Networks and Systems

01-2025

Data Processing and Analysis

01-2025

Windows

11-2024

Fundamentals of Artificial Intelligence

07-2024

Administrative and Financial Services

Self-Employed / Freelance
04.2024 - 08.2025

EAD Financial Assistant

Unicesumar
09.2023 - 02.2024

Administrative / Relationship Assistant

PROTEAUTO SEGUROS
09.2020 - 05.2022

Bachelor of Science - Software Engineering

Unifatecie
05.2001 -
Jéssica DinizProfessional Transitioning To IT