Juan Benitez
Carolina, Puerto Rico
Summary
I have 5 years of experience in customer-facing roles, known for dynamic teamwork and the ability to thrive under pressure.
Bilingual in English and Spanish, adept at providing excellent service in diverse environments. Eager to leverage strong communication and quick learning skills to contribute effectively in a collaborative setting.
Overview
6
6
years of professional experience
Work History
Greeter
Best Rate acar Rental Thrifty & Hertz
02.2024 - Current
• Welcomes customers, enhancing satisfaction through personalized service and efficient assistance.
• Facilitates smooth rental processes, contributing to a seamless and enjoyable customer experience.
• Utilizes strong communication skills to address inquiries, ensuring clarity and customer confidence.
- Managed vehicle rental processes, streamlining customer check-in and check-out procedures.
Valet Parking y servicio al cliente
Ladi’s Place
09.2021 - 08.2022
• Provided efficient valet services, enhancing customer satisfaction and reducing wait times.
• Managed parking logistics, ensuring smooth traffic flow and maximizing space utilization.
• Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Servicio al cliente
Tourcoop
12.2019 - 03.2020
• Handled customer inquiries, enhancing satisfaction and fostering loyalty.
• Resolved complex issues promptly, ensuring a seamless customer experience
• Utilized CRM tools to track interactions, improving response times and efficiency.
Education
Instituto de Arte y tecnología
01.2020
Dr. Jose M. Lazaro
01.2018
Skills
- Communication
- Teamwork
- Problem-solving
- Time management
- Responsibility
- Adaptability
- Organization
- Customer service
- Positive attitude
- Creativity
Timeline
Greeter
Best Rate acar Rental Thrifty & Hertz
02.2024 - Current
Valet Parking y servicio al cliente
Ladi’s Place
09.2021 - 08.2022
Servicio al cliente
Tourcoop
12.2019 - 03.2020
Instituto de Arte y tecnología
Dr. Jose M. Lazaro