Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juan D. Maldonado Marengo

Kissimmee

Summary

Over twenty-five years of results-oriented experience in electronics manufacturing and production environments. Strong analytical skills with equipment calibration, engineering support, technical and maintenance assistance. Effective skills using analytical thinking, fast learner and interpersonal relationships. Computer literate in Microsoft Office (Word, Excel, Power Point, Outlook and Internet). Basic knowledge in English.

Results-driven service professional prepared to excel in coordinating and optimizing service operations. Experienced in managing schedules, handling customer inquiries, and ensuring seamless communication between teams. Strong focus on collaboration, adaptability, and achieving goals. Skilled in problem-solving, multitasking, and maintaining high standards in fast-paced environment. Known for reliability and ability to thrive under changing needs.

Overview

24
24
years of professional experience

Work History

Service Coordinator

VWR Advance Instruments
01.2011 - Current
  • Coordinate services in the assigned accounts.
  • Instruments services Coordinator
  • Perform calibration of process instruments, analytical and balance.
  • Management and leadership of control and measurement instrument, installation related to new projects and field construction.
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
  • Assessed customer needs and developed solutions to meet needs.
  • Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.

Maintenance Technician

Pfizer Global Corp.
01.2001 - 01.2008
  • Preventive maintenance for Firetube boilers. Calibration of all instrumentation, such as fire eyes, control valves, diesel flow meters, exhaust fans, pressure switches, and level sensors.
  • Supplied and maintained environmental equipment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Data analysis and SOP development for preventive maintenance program.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Inspected and maintained equipment to keep items in top working condition.

Education

Master's Degree - Business Administration (Management in Strategic Leadership)

Universidad del Este Barceloneta
Barceloneta, PR
01.2022

Bachelor's Degree - Business Administration (Management)

Universidad del Este Barceloneta
Barceloneta, PR
01.2020

Course - Electrical License Electrician 010330

Professional Electrical School
Manatí, PR
11-2001

Associate Degree - Engineering Technology in Instrumentation

Technology Institute of Puerto Rico
Manatí, PR

Skills

  • Telephone communication
  • Accurate recordkeeping
  • Notetaking and documentation
  • Problem-solving
  • Time management
  • Active listening
  • MS office expertise
  • Multitasking
  • Task prioritization
  • Excellent communication
  • Teamwork and collaboration

Languages

Spanish
Advanced (C1)
English
Intermediate (B1)

Timeline

Service Coordinator

VWR Advance Instruments
01.2011 - Current

Maintenance Technician

Pfizer Global Corp.
01.2001 - 01.2008

Bachelor's Degree - Business Administration (Management)

Universidad del Este Barceloneta

Associate Degree - Engineering Technology in Instrumentation

Technology Institute of Puerto Rico

Master's Degree - Business Administration (Management in Strategic Leadership)

Universidad del Este Barceloneta

Course - Electrical License Electrician 010330

Professional Electrical School
Juan D. Maldonado Marengo