High School Diploma -
Colegio Maristas
Guaynabo PR 03.1990 - 04.2024
Juan Fernández
Cond. Madre Selva Apt 1402,Guaynabo
Education
Overview
34
34
years of post-secondary education
26
26
years of professional experience
Work History
Senior Sales Consultant
Lifestyle Vacations
11.2018 - 10.2024
- Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
- Boosted sales revenue by developing and implementing effective sales strategies.
Service Manager
Autos Vega Ford del Caribe
07.1998 - 06.2015
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Skills
Sales consultation
Outbound sales calling
Interpersonal and written communication
Negotiation expertise