Education
Overview
Work History
Skills
Generic

Juan Fernández

Cond. Madre Selva Apt 1402,Guaynabo

Education

High School Diploma -

Colegio Maristas
Guaynabo PR
03.1990 - 04.2024

Overview

34
34
years of post-secondary education
26
26
years of professional experience

Work History

Senior Sales Consultant

Lifestyle Vacations
11.2018 - 10.2024
  • Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
  • Boosted sales revenue by developing and implementing effective sales strategies.

Service Manager

Autos Vega Ford del Caribe
07.1998 - 06.2015
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.

Skills

Sales consultation

Outbound sales calling

Interpersonal and written communication

Negotiation expertise

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