Juan Forteza
Manatí
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Gallery Host
Hyatt Place
06.2022 - 10.2022
- Greeted guests upon arrival and offered assistance.
- Assisted guests with check-ins, account inquiries and any additional services needed.
- Maintained consistent positive customer feedback.
- Responded to incoming guests, telephone calls and email inquiries with efficiency and professionalism.
Seasonal Sales Associate
Pacsun
10.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
BBA - Finance
Universidad Interamericana
Bayamón, Puerto Rico05.2026
High School Diploma -
Colegio De La Inmaculada Concepción
Manatí, Puerto Rico05.2021
Skills
- Customer Service
- Performance Strategies
- Team Member Development
- Customer Needs Assessments
Hobbies
Actively engaged in sketching and illustration, exploring various art styles and techniques, and also learning how to produce music. It helps me recreate my feelings and ideas in the form of art.
Languages
Spanish
Native language
English
Intermediate
B1
Timeline
Gallery Host
Hyatt Place
06.2022 - 10.2022
Seasonal Sales Associate
Pacsun
10.2021 - 01.2022
BBA - Finance
Universidad Interamericana
High School Diploma -
Colegio De La Inmaculada Concepción
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