Juan Torres Gonzalez
Bayamon
Summary
Active professional looking to enhance current knowledge and skills, participate in activities beneficial to personal and professional growth, and work with enthusiasm towards a higher-level position. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Field Engineer
Ultimate Solutions Inc
Caguas, Puerto Rico
04.2022 - Current
- Installed and configured network hardware, software, and cabling for customers.
- Troubleshooted customer networking issues with remote access tools.
- Provided technical support to customers via phone, email, and onsite visits.
- Performed maintenance activities on existing networks including patching, upgrading firmware, and replacing components.
- Coordinated with other teams within the organization to ensure successful implementation of projects.
Sales Person
Advance Auto Parts
Bayamon, Puerto Rico
08.2019 - 07.2021
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Developed promotional strategies to increase sales volume.
Education
Bachelor of Science - Mechanical Engineering
Interamerican University of Puerto Rico
Bayamon06-2021
High School Diploma -
Ruben Rodriguez Figueroa
Naranjito05-2015
Skills
- Team Communication
- Customer service and support
- System Troubleshooting
- Technical Writing
- Project Planning
- Root Cause Analysis
- Arduino Coding
- Microsoft Office 365
- SolidWorks
Certification
- Field Engineer - FE Item Level Training.
- Field Engineer - Aggregation Training.
- Serialization Intermediate Level.
- Certificado en Gerencia de Proyectos.
Languages
Spanish
First Language
English
Advanced (C1)
C1
Relevant Courses
- Capstone Project - Heat Transfer System For Satellite (DEEEP).
- Heat & Mass Transfer.
- Arduino Programming.
- Fluid Mechanics & Applications.
- Thermodynamics (I & II).
Timeline
Field Engineer
Ultimate Solutions Inc
04.2022 - Current
Sales Person
Advance Auto Parts
08.2019 - 07.2021
Bachelor of Science - Mechanical Engineering
Interamerican University of Puerto Rico
High School Diploma -
Ruben Rodriguez Figueroa
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