Juan Carlos Martinez Sierra
Cidra
Summary
Dynamic professional with a strong background in customer service and operational efficiency, honed at Bloomingdale's Macy’s Warehouse. Proven ability to enhance customer engagement and ensure workplace safety. Skilled in time management and adept at using ground support equipment, contributing to reduced damage claims through meticulous handling of sensitive cargo.
Overview
2026
2026
years of professional experience
Work History
Temporary Wharehouse Asociate
Bloomindales Macy’s Wharehouse
Customer Service Representative
Fuegüito Burrito
Customer Service Cashier
Barber
Ramp Agent
Prime Fight
03.2024 - Current
- Operated ground support equipment to ensure timely aircraft turnaround
- Loaded and unloaded baggage and cargo with attention to safety protocols
- Communicated effectively with flight crews regarding loading procedures
- Assisted in training new ramp agents on operational standards
- Maintained organized work areas to enhance efficiency during peak times
- Collaborated with team members to streamline workflow processes
- Followed regulatory guidelines to ensure compliance in all tasks
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
Education
Cosmetology And Barber -
Instituto De Banca
06.2016
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Workplace safety
- Customer engagement
- Decision-making
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Ramp Agent
Prime Fight
03.2024 - Current
Temporary Wharehouse Asociate
Bloomindales Macy’s Wharehouse
Customer Service Representative
Fuegüito Burrito
Customer Service Cashier
Barber
Cosmetology And Barber -
Instituto De Banca
Similar Profiles
Kayla BallardKayla Ballard
ICQA Troubleshooter at Macy’s Corporate Service, Inc. Macy’s LogisticsICQA Troubleshooter at Macy’s Corporate Service, Inc. Macy’s Logistics
Mahlet TekluMahlet Teklu
Stocker at chemist wharehouseStocker at chemist wharehouse
Victoria McLaughlinVictoria McLaughlin
B.J's Omni Position at B.Js WharehouseB.J's Omni Position at B.Js Wharehouse
Jocelyn Fontánez ConcepciónJocelyn Fontánez Concepción
Program Coordinator at Universidad De Puerto RicoProgram Coordinator at Universidad De Puerto Rico
Rafael A. RiveraRafael A. Rivera
IT Specialist at CossmaIT Specialist at Cossma