Juan Jiomar Cruz Torres
Barceloneta ,Puerto Rico
Summary
Dynamic supervisor with a proven track record, enhancing team performance through strategic planning and motivational leadership. Expert in process improvement and employee training, achieving significant productivity gains. Committed to encouraging collaboration and delivering exceptional customer service while managing projects to meet deadlines effectively.
Overview
5
5
years of professional experience
Work History
Supervisor
Colchoneria Nacional
Bayamon, Puerto Rico
01.2024 - 03.2025
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Maintained positive working relationship with fellow staff and management.
- Monitored employee productivity to provide constructive feedback and coaching.
- Developed strategies to improve team performance and productivity.
Floor NCO
US Army
North Carolina, Puerto Rico
10.2019 - 11.2023
- Collaborated closely with team members to achieve project objectives.
- Identified needs of customers promptly and efficiently.
- Updated and maintained databases with current information.
- Managed employees to ensure tasks were completed on schedule and deadlines were met.
Education
Bachelor of Science - Accounting
Universidad Ana G. Mendez
Gurabo06-2017
Skills
- Employee training
- Team collaboration
- Customer service
- Strategic planning
- Motivational leadership
- Inventory control
- Process monitoring and improvement
- Business administration
- Project planning
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Supervisor
Colchoneria Nacional
01.2024 - 03.2025
Floor NCO
US Army
10.2019 - 11.2023
Bachelor of Science - Accounting
Universidad Ana G. Mendez