Medical Assistant
Allentown Family Foot Care
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Improved clinical workflow with introduction of electronic health records system.
- Oriented and trained new staff on proper procedures and policies.
