Juleanys López Velázquez
Carolina
Summary
Dedicated administrative professional with strong skills in customer service, office administration, and data entry. Proven ability to foster client relations and manage communications effectively, ensuring smooth operations and enhanced client satisfaction.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Cancio Arcelay Law Offices
Carolina, Puerto Rico
10.2023 - Current
- Organized case files and documentation, facilitating easy access.
- Assisted in client communications, fostering positive relationships through timely follow-ups.
- Managed office communications, ensuring timely responses to inquiries and coordination of messages.
- Coordinated schedules and appointments, optimizing executive availability and workflow management.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Client Services
Vida Natural Health Food
Río Grande, Puerto Rico
10.2020 - 10.2023
- Maintained accurate cash drawer and balanced at end of shifts.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Implemented best practices for inventory management, reducing stock discrepancies.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Coordinated daily appointment schedules for Iridologist.
Accounting Clerk
Quality Accounting Services
Rio Grande, Puerto Rico
10.2019 - 07.2020
- Assisted in preparation of monthly financial statements, enhancing reporting efficiency.
- Collaborated with team members to resolve discrepancies, improving overall data integrity.
- Input high volume of monthly invoices with consistent accuracy.
- Managed accounts payable and receivables and payroll.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
- Handled day-to-day accounting processes to drive financial accuracy.
Education
Associate - Physical Therapy
EDP University
San Juan, Puerto Rico05.2018
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft outlook
- Customer and client relations
- Scheduling
- Documentation and recordkeeping
- Office management
- Scheduling and calendar management
- Appointment scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Cancio Arcelay Law Offices
10.2023 - Current
Client Services
Vida Natural Health Food
10.2020 - 10.2023
Accounting Clerk
Quality Accounting Services
10.2019 - 07.2020
Associate - Physical Therapy
EDP University