Juliana Medina Rodríguez
San Juan
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, arranging merchandise and inventory . Maintains high-level customer satisfaction by smoothly resolve customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Gap Puerto Rico Premium
04.2021 - Current
- Credit card applications
- Prioritize workload to increase efficacy for shipment display and in stock with more than 8,000 units
- Merchandising and visual set ups of four departments
- Used POS system to process sales, returns, online orders, and gift card activations
- Developed professional relationships with customers to increase loyalty, retention and rapport
- Work in inventory of more than 10,000 units
Customer Service
Planet Fitness
07.2020 - 04.2021
- Key holder
- Front desk customer service
- Reports in Excel
- Investigated and resolved customer inquiries and complaints quickly.
Education
Interior Designer -
Polytechnic University of Puerto Rico
San Juan2025
Animal Science -
University of Puerto Rico
Mayaguez 05.2022
Skills
- Fast learner
- Project Planning
- Multitasking and planning organization
- Work with minimal supervision and under pressure
- Knowledge in programs: Word, Excel, Power Point and MacOS
- Excellent communication, organization, and leadership
- Bilingual (Spanish and English)
- Time Management
Timeline
Retail Sales Associate
Gap Puerto Rico Premium
04.2021 - Current
Customer Service
Planet Fitness
07.2020 - 04.2021
Interior Designer -
Polytechnic University of Puerto Rico
Animal Science -
University of Puerto Rico
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