Julitssa Agosto Correa
Luquillo
Summary
Dynamic and dedicated waitress with extensive experience, excelling in customer service and strong multitasking. Proven ability to enhance guest satisfaction through attentive service and effective team collaboration, ensuring timely order delivery and a welcoming atmosphere. Proficient in point-of-sale operations, consistently achieving high service standards.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Waitress
Karma's Wine Bar & Beer Garden
06.2025 - Current
- Provided attentive service to guests, ensuring a positive dining experience.
- Assisted with menu navigation, answering questions about food and drink options.
- Maintained cleanliness and organization of dining area for efficiency and safety.
- Answered customers' questions, recommended items, and recorded order information.
- Processed transactions accurately using point-of-sale systems for customer payments.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
Waitress
El Navegante
08.2024 - 04.2025
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Adapted quickly to changing priorities during busy service periods to meet guest needs.
- Supported team members in daily operations, fostering a collaborative work environment.
- Learned restaurant policies and procedures to enhance overall service quality.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Processed transactions accurately using point-of-sale systems for customer payments.
Waitress
Revolution Pizza Shop
01.2022 - 03.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Assisted with menu navigation, answering questions about food and drink options.
- Provided attentive service to guests, ensuring a positive dining experience.
Education
High School Diploma -
Isidro A. Sánchez
Luquillo, PR05-2016
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Service prioritization
- Point of sale operation
- Attention to detail
- Accurate money handling
- Upselling techniques
- Daily specials memorization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress
Karma's Wine Bar & Beer Garden
06.2025 - Current
Waitress
El Navegante
08.2024 - 04.2025
Waitress
Revolution Pizza Shop
01.2022 - 03.2024
High School Diploma -
Isidro A. Sánchez