William Vazquez Figueroa
Cupey Alto
Summary
Organized Warehouse Technician experienced in processing and unpacking goods, reporting defective items and updating records. Fit and meticulous individual comfortable lifting In-depth knowledge of purchasing rules and regulations and warehouse inventory control systems. Proficient in handcart and forklift operations.
Organized and attentive Warehouse Coordinator successful at staying ahead of fast-paced demands by effectively coordinating documentation, inventories and team schedules. Efficient in ordering new product and reporting on important trends. Manages high workload successfully by employing excellent multitasking and prioritization skills.
Overview
15
15
years of professional experience
Work History
Warehouse Technician
Clinical Medical Service- CMS
04.2018 - Current
- Adhered to safety guidelines consistently, reducing workplace accidents significantly.
- Maintained a clean and organized workspace, facilitating easy access to equipment and materials.
- Collaborated with team members to achieve daily targets and maintain a high level of productivity.
- Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.
- Pulled and packed shipments to prepare for UPS, FedEx and freight pickup.
- Safely operated forklifts and pallet jacks, ensuring proper handling of delicate products.
- Assisted in the training of new employees, sharing expertise on best practices and safety procedures.
- Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
- Prepared shipments accurately according to packing lists, minimizing returns due to incorrect items being sent out.
Refrigeration Technician
Dynamics System
10.2013 - 01.2014
- Improved system efficiency by conducting thorough diagnostics and implementing preventive maintenance measures for refrigeration systems.
- Maintained safety standards by using appropriate protective gear and adhering to best practices.
- Conducted diagnostic tests and read results.
- Ensured safety compliance by following industry standards, guidelines, and regulations when installing or repairing refrigeration systems.
Customer Service Representative
Refricentro
10.2009 - 09.2013
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Restaurant Technician
McDonald
03.2014 - 11.2014
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
Education
Tecnico Automotriz -
MechTech Collage
Caguas, PR12.2016
Técnico de Refrigeración -
Liceo de Arte y Tecnología
Hato Rey, PR07.2011
Cuarto año con un curso de Técnico de Refrigeración -
Escuela Superior Vacacional Metropolitana, Miguel Such
Río Piedras, PR05.2009
Skills
- Loading and unloading
- Shipping and receiving
- Warehouse Safety
- Warehouse equipment maintenance
- Pallet Jack Handling
- Forklift Operation
- Warehouse Organization
- Safety Compliance
- Storage Organization
- Cycle counting
- Inventory Tracking
- Product Location
- Problem-Solving
- Clear Communication
- Inventory Counts
- Package labeling
- Packaging and Labeling
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Written/Verbal Communication
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- Mechanical Knowledge
- Equipment Maintenance
References
Available when Required.
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Warehouse Technician
Clinical Medical Service- CMS
04.2018 - Current
Restaurant Technician
McDonald
03.2014 - 11.2014
Refrigeration Technician
Dynamics System
10.2013 - 01.2014
Customer Service Representative
Refricentro
10.2009 - 09.2013
Tecnico Automotriz -
MechTech Collage
Técnico de Refrigeración -
Liceo de Arte y Tecnología
Cuarto año con un curso de Técnico de Refrigeración -
Escuela Superior Vacacional Metropolitana, Miguel Such
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