K Ayuso Santiago
San Juan
Summary
Versatile and dynamic professional with a proven track record in fast-paced environments, from Dipea Wings LLC to Allied Universal Security Services. Excelled in customer service and problem-solving, enhancing customer satisfaction and safety. Skilled in cooking and security, adept at multitasking and maintaining high standards of cleanliness and organization.
Bringing positive attitude and strong teamwork skills to kitchen environment. Knowledge of food safety and sanitation practices combined with ability to follow recipes and prepare ingredients. Dedicated to creating delicious meals and contributing to high-quality dining experience.
Overview
3
3
years of professional experience
Work History
Agent
LA Solucion
12.2022 - Current
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Cook
La Chona
San Juan Puerto Rico
12.2024 - 06.2025
- Prepared and cooked menu items according to established recipes and standards.
- Ensured kitchen cleanliness and adherence to food safety regulations.
- Collaborated with team members to optimize workflow during peak service hours.
- Trained new staff on cooking techniques and proper equipment usage.
- Collaborated with kitchen staff to ensure smooth food preparation and service operations.
Cook
Dipea Wings LLC
Trujillo Alto,PR
01.2024 - 10.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Education
Associates - Accounting And Finance
NUC
ONL10-2026
High School Diploma -
CSMC
Carolina05-2021
Skills
- Customer service
- Problem-solving skills
- Cooking
- Cleaning and organization
- Food handling
- General security
- Food preparation
- Organizational skills
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Frying
- Knife skills
- Customer service and care
- Problem-solving
- Positive attitude
- Customer complaint resolution
- Polite communication skills
Affiliations
- BSA
- SJ Bengals
- DSTA
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Cook
La Chona
12.2024 - 06.2025
Cook
Dipea Wings LLC
01.2024 - 10.2024
Agent
LA Solucion
12.2022 - Current
High School Diploma -
CSMC
Associates - Accounting And Finance
NUC