Proactive customer service representative with a focus on team collaboration and time management. Expertise in addressing customer inquiries and resolving issues promptly, ready to support organizational goals and enhance service delivery.
Overview
10
10
years of professional experience
Work History
Retail Stock Associate
Burlington
Manati
10.2025 - Current
Stocked shelves with merchandise to enhance store organization and visibility for customers.
Assisted customers in locating products and addressing inquiries to improve shopping experience.
Maintained cleanliness and orderliness of stockroom and sales floor to ensure efficient operations.
Customer Service Representative
BathTub Guys Refinishing
Kissimmee
01.2023 - 12.2024
Managed customer accounts, ensuring accurate and updated information for seamless service.
Assisted customers with inquiries, resolving issues to enhance customer satisfaction.
Provided product information and recommendations, helping customers make informed purchasing decisions.
Customer Service Representative
Walgreens Pharmacy
Orlando
05.2021 - 08.2022
Resolved customer complaints promptly, ensuring satisfaction and retention through excellent service.
Answered customer inquiries, delivering accurate information on products and services to enhance customer understanding.
Maintained professional demeanor while engaging with diverse clientele, fostering a positive customer experience.
Medical Assistant
Premier Endocrinlogy
Kissimmee
06.2016 - 02.2021
Assisted patients with intake forms and medical history documentation.
Managed electronic health records, ensuring accuracy and timely updates.
Administered injections, medications and treatments as directed by the physician.