Put my skills into practice to help meet the company's objectives. At the same time, acquire new skills that allow me to expand my knowledge and continue my professional development.
Hi, I’m
Karelys Cruz Verdejo
Summary
Overview
9
years of professional experience
Work History
Four Points by Sheraton
Food Server
09.2024 - Current
Job overview
Aloft Hotels
Food Server
12.2022 - 09.2024
Job overview
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Monitored inventory levels of supplies and communicated needs to management for replenishment.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
Huachinango
Food Server
11.2018 - 12.2019
Job overview
- Addressed guest inquiries and resolved issues promptly to ensure positive dining experiences.
- Maintained cleanliness and organization of dining areas to promote a welcoming environment.
- Recommended menu items based on customer preferences, enhancing overall dining experience.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Romano’s Macaroni Grill
Food Server
07.2016 - 02.2018
Job overview
- Delivered exceptional customer service to enhance guest satisfaction and retention.
- Managed food and beverage orders efficiently, ensuring timely delivery and quality standards.
- Collaborated with kitchen staff to coordinate menu items and special requests for guests.
- Assisted in training new servers on restaurant protocols and service techniques.
Education
San Juan Educational School
High School degree
05.2014
University Overview
Skills
- Customer Service
- Cash handling
- Multi-tasking
- Coffee Maker
- Bilingual English/Spanish
- Order accuracy
- Menu knowledge
- Attention to detail
- Food safety
- Sales techniques
References
References
Available if required.Languages
English & Spanish
Bilingual or Proficient (C2)
Timeline
Food Server
Four Points by Sheraton
09.2024 - Current
Food Server
Aloft Hotels
12.2022 - 09.2024
Food Server
Huachinango
11.2018 - 12.2019
Food Server
Romano’s Macaroni Grill
07.2016 - 02.2018
San Juan Educational School
High School degree
Similar Profiles
Karen RuvalcabaKaren Ruvalcaba
Housekeeping Supervisor at 4 Points By SheratonHousekeeping Supervisor at 4 Points By Sheraton
VANESSA MORALESVANESSA MORALES
Front Desk Assistant at Four Points By SheratonFront Desk Assistant at Four Points By Sheraton
Christin WinebrennerChristin Winebrenner
Front Desk Agent at Four Points by SheratonFront Desk Agent at Four Points by Sheraton
Ma Lourdes MolinaMa Lourdes Molina
Food Server at Shogun TemeculaFood Server at Shogun Temecula
Winni WuWinni Wu
Food Server at Cajun & Sushi HouseFood Server at Cajun & Sushi House