Kariel Aguila Rosario
Saint Just
Summary
To be part of a company in which I can apply my knowledge and skills to pursue all my goals and have the opportunity to grow personally and intellectually. My enthusiasm to learn new skills quickly will help your company meet its milestones,
Overview
6
6
years of professional experience
Work History
Retail Associate/Customer Service
Tienda Roma
09.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accuracy.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty to the brand.
- Participated in visual merchandising initiatives to create appealing store layouts that drive sales growth.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Barista/Customer Service
Starbucks
01.2022 - 09.2024
- Prepared high-quality espresso beverages and specialty drinks for diverse customer preferences.
- Assisted customers in selecting products, providing exceptional service to enhance satisfaction.
- Collaborated with team to streamline operations during peak hours, improving service efficiency.
- Trained and mentored new baristas in coffee brewing techniques and customer engagement.
- Resolved customer complaints effectively, enhancing overall experience and building brand loyalty.
Server/Customer Service
Disney BoardWalk
01.2020 - 04.2022
- Provided exceptional guest service in fast-paced dining environment.
- Assisted in menu presentation and daily specials to enhance guest experience.
- Resolved guest concerns promptly to foster positive dining experiences and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Facultad Ciencias de la Salud
UNIVERSIDAD ANA G MÉNDEZ
Recinto de CarolinaCurso General
NEW GENERATION SCHOOL
Trujillo Alto05.2019
Skills
- Bilingual
- Customer Service
- Communication (verbal & written)
- Teamwork & collaboration
- Problem-solving
- Time management
- Critical thinking
- Adaptability & flexibility
- Leadership service
Timeline
Retail Associate/Customer Service
Tienda Roma
09.2024 - Current
Barista/Customer Service
Starbucks
01.2022 - 09.2024
Server/Customer Service
Disney BoardWalk
01.2020 - 04.2022
Curso General
NEW GENERATION SCHOOL
Facultad Ciencias de la Salud
UNIVERSIDAD ANA G MÉNDEZ