Karila Ramiro Alonzo
Carolina
Summary
Diligent and organized employee with the visualization to obtain knowledge out of every job over the years. Well-developed in administrative skills in team communication, scheduling, and customer service.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Fine Wine Imports
Cataño
11.2020 - Current
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Maintained inventory in supply closet to prevent shortages.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Manage over 50 customer calls per day.
Salesperson
Mountain Gear
Estes Park
08.2020 - 10.2020
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Acquired new customers and identified unique needs to deliver relevant products.
- Executed re-merchandising of retail categories to meet shelf standards and maintain local corporate compliance.
- Attended over 150 people per day.
Parking Cashier
J & N Parking Group
Carolina
10.2019 - 05.2020
- Collected payments from customers by accepting specified forms of payment, including cash and credit.
- Responded to customer complaints with professionalism and offered suitable solutions or requested assistance of supervisor.
- Counted cash in register drawer at beginning and end of each shift to report total.
- Accounted for tickets and matched with cash receipts.
- Patrolled parking areas and monitored car safety to prevent theft and damage.
- Positioned barricades and gates to maximize traffic flow through parking lot.
- Parked and returned vehicles for guests during valet service hours.
- Issued tickets and collected parking fees from individuals.
- Evaluated physical condition of vehicles before and after parking to assess for damage
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Managed over 150 customers per day.
Education
Bachelor of Science - Biomedical Engineering
Universidad Politecnica
Hato Rey08.2023
High School Diploma -
The Episcopal Cathedral School
San Juan05.2019
Skills
- QuickBooks expert
- Microsoft
- Excel spreadsheets
- Records management systems
- Multi-Line Telephone Systems
Languages
Spanish
Native language
English
Proficient
C2
French
Intermediate
B1
Spanish
Proficient
C2
Timeline
Administrative Assistant
Fine Wine Imports
11.2020 - Current
Salesperson
Mountain Gear
08.2020 - 10.2020
Parking Cashier
J & N Parking Group
10.2019 - 05.2020
Bachelor of Science - Biomedical Engineering
Universidad Politecnica
High School Diploma -
The Episcopal Cathedral School
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