Karla M. Santiago Ortiz
Student
Juncos
Summary
Using attentive skills and open to satisfy the public's needs, determined to finish given tasks before finishing shift, maintains being ocuppied with tasks, always committed to assist whether the individual needs a specific medication by description of symptoms, establishes a healthy relationship with people, applies known knowledge to problems, positive and empathetic mindset when serving customers' essential requirements
Overview
3
3
years of professional experience
2
2
Languages
Work History
Cashier
Farmacia Del Pueblo II
07.2021 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - General Biology
University of Puerto Rico
Humacao, Puerto Rico 05.2001 -
Skills
Customer Service
Customer Assistance
Payment Processing
Teamwork
Values such as good communication, accountability, professional growth, empathy, respect and work ethic with the staff and customers
Establishing healthy relations with the public
Moderate knowledge in medications (OTC)
Accomplishments
-Voluntary in Religious Organizations affiliated with Iglesia Sendero de la Cruz (Chaplaincy in Centro Médico, Río Piedras, Oncology Floor) with the main purpose of satisfying patients' basic, material, emotional and spiritual needs
Timeline
Cashier
Farmacia Del Pueblo II
07.2021 - Current
Bachelor of Science - General Biology
University of Puerto Rico
05.2001 -