Karmed Santana
Rio Grande
Summary
Proactive and results-driven, I excelled as a Sales Associate at Home Depot, mastering customer service and problem-solving skills. My ability to build lasting relationships and effectively collaborate with teams enhanced customer satisfaction and repeat business. Leveraging excellent people skills and a knack for managing time efficiently, I consistently navigated high-stress situations, ensuring a positive shopping experience.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Sales Associate
Home Depot
05.2020 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Kitchen Lead
Ponderosa
01.2018 - 11.2020
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
- Implemented health and safety protocols to maintain compliance with local regulations and industry best practices.
Education
Business
University of Puerto Rico- Carolina
Carolina05.2025
High School Diploma -
Casi Al Cepeda High School
Rio Grande05.2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Relationship building
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Sales Associate
Home Depot
05.2020 - Current
Kitchen Lead
Ponderosa
01.2018 - 11.2020
Business
University of Puerto Rico- Carolina
High School Diploma -
Casi Al Cepeda High School
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