Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kayline Bruno Rivera

Catano

Summary

Accomplished Automated Logistical Specialist with a proven track record in logistics planning and customer service, honed at the US Army and across diverse roles. Excelled in managing maintenance schedules, enhancing team performance, and streamlining operations. Skilled in shipping, receiving, and fostering positive client relations, achieving significant improvements in operational efficiency and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Automated Logistical Specialist (92A)

US Army
Guaynabo, Puerto Rico
08.2020 - Current
  • Supervises and performs management or stock record/warehouse functions pertaining to receipt, storage, distribution, and issue and maintains equipment records and parts.
  • Ensured optimal functionality of unit's fleet by managing maintenance schedules.
  • Prepared detailed reports on logistical activities for leadership review, highlighting areas requiring improvement or additional resources.
  • Managed a team of logistical support personnel, providing direction and guidance to help them excel in their roles.

Floor Manager

Angela Negreadie
San Juan, Puerto Rico
09.2022 - 09.2023
  • Managed store inventory and stock levels to maintain availability of products.
  • Managed team of 3 employees to maintain smooth-running operations of shop floor.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.

Bank Teller

Coopaca
Cataño, Puerto Rico
07.2022 - 09.2022
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Store Associate

National Guard Exchange
Vega Baja, Puerto Rico
07.2021 - 06.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Assistant Manager

Maicky’s Sports Bar and Pizza
Vega Alta, Puerto Rico
04.2021 - 07.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.


Education

Bachelor of Arts - English-as-a-Second-Language Education

Inter American University
San Juan, Puerto Rico
06.2025

High School Diploma -

Ileana De Gracia
Vega Alta, Puerto Rico
06.2020

Skills

  • Shipping and receiving
  • Documentation Review
  • Logistics Planning
  • Customer Service
  • Cash counting
  • Cash Handling

Languages

Spanish
Native language
English
Advanced
C1

Timeline

Floor Manager

Angela Negreadie
09.2022 - 09.2023

Bank Teller

Coopaca
07.2022 - 09.2022

Store Associate

National Guard Exchange
07.2021 - 06.2022

Assistant Manager

Maicky’s Sports Bar and Pizza
04.2021 - 07.2021

Automated Logistical Specialist (92A)

US Army
08.2020 - Current

Bachelor of Arts - English-as-a-Second-Language Education

Inter American University

High School Diploma -

Ileana De Gracia

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Kayline Bruno Rivera