KAYLIS CASTRO SANTIAGO
La Rambla
Juana Diaz
1
Language
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Work History
Chick-fil-A Team Member
- Delivered exceptional customer service in a fast-paced environment, enhancing overall guest experience.
- Operated kitchen equipment efficiently, ensuring food quality and safety standards were consistently met.
- Collaborated with team members to maintain high levels of cleanliness and organization in dining area.
Golden Corral
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
Mesera
- Demostré habilidades sólidas de multitarea al gestionar varias mesas simultáneamente sin comprometer la calidad del servicio.
- Serví alimentos y bebidas de manera rápida, prestando atención a las necesidades de los clientes.
- Utilicé el sistema POS para tomar pedidos y gestionar cuentas.
Mesera
- Realicé tareas de apertura y cierre, asegurando que el área de comedor estuviera preparada para transiciones de servicio sin inconvenientes.
- Mejoré la satisfacción del cliente al atender rápidamente sus necesidades y brindar un servicio personalizado.
- Atendí quejas
- Preocupaciones de los clientes de manera profesional.
Cajera
- Operé la caja registradora para transacciones en efectivo, cheque y tarjeta de crédito.
- Di la bienvenida a los clientes y los ayude a identificar sus necesidades.
- Establecí relaciones con los clientes habituales para así dar un mejor servicio.
- Atendía llamadas, servía alimentos y operaba la caja registradora.
Education
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Customer service
Food running
LANGUAGES
Spanish: Native language
Timeline
Job Connection
High School Diploma
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