Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kedwin Rivera

Morovis

Summary

Seeking a position to enhance skills and knowledge while fostering collaboration in all assigned tasks, benefiting colleagues and the organization.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work History

Housekeeping

Hyatt Place
San Juan
06.2024 - 04.2026
  • Performed light housekeeping duties including laundry, vacuuming and dusting.
  • Assisted with housekeeping tasks, including restocking supplies and cleaning common areas.
  • Developed strategies to improve efficiency in housekeeping operations while controlling costs.
  • Performed light housekeeping tasks such as vacuuming carpets and dusting surfaces.
  • Coordinated housekeeping staff to ensure rooms were cleaned on time.
  • Reviewed special requests from guests with housekeeping staff to ensure proper implementation.

Customer Service

Dave and Busters
Milford
03.2023 - 05.2024
  • Provided outstanding customer service to ensure guest satisfaction.
  • Provide excellent customer service when interacting with guests.
  • Provided exemplary customer service by anticipating customer needs.
  • Provided exceptional customer service in a courteous manner.
  • Created training materials for new customer service representatives.

Housekeeping

Hyatt Hacienda del Mar
Dorado
02.2022 - 02.2023
  • Performed light housekeeping duties including laundry, vacuuming and dusting.
  • Assisted with housekeeping tasks, including restocking supplies and cleaning common areas.
  • Developed strategies to improve efficiency in housekeeping operations while controlling costs.
  • Managed general housekeeping duties handling feeding, diapering and cleanup tasks.

Education

Jaime Collazo Del Rio
Morovis , PR
08.2017 - 12.2019

Skills

  • Efficient housekeeping
  • Attention to detail
  • Effective communication
  • Storage housekeeping
  • Housekeeping knowledge
  • Housekeeping procedures
  • Cleaning techniques
  • Supply management
  • Customer satisfaction

Timeline

Housekeeping

Hyatt Place
06.2024 - 04.2026

Customer Service

Dave and Busters
03.2023 - 05.2024

Housekeeping

Hyatt Hacienda del Mar
02.2022 - 02.2023

Jaime Collazo Del Rio
08.2017 - 12.2019
Kedwin Rivera