Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keishla Maldonado

Aibonito

Summary

Assistant Manager with in depth experience consistently rising through ranks. Well-versed in sales, personnel management, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Skilled in customer relations and problem-solving, achieving increased accuracy in cash handling by fostering a positive work environment.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Rainbow Apparel
Aibonito
04.2016 - Current
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Housekeeping Supervisor

Caribe Hilton
San Juan, PR
09.2013 - 04.2014
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Worked with front desk to respond promptly to all guest requests.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.

Education

Master Of Business Administration - International Marketing

Universidad Interamericana De Puerto Rico
Ponce, PR

Bachelor Of Business Administration - Hotel Management

Universidad Interamericana De Puerto Rico
Pince
06.2014

Skills

  • Customer Relations
  • Money Handling
  • Employee Scheduling
  • Sales Strategies
  • Marketing knowledge
  • Customer Service
  • Team Leadership
  • Teamwork and Collaboration
  • Computer Skills
  • Problem Resolution
  • Decision-Making
  • Multitasking Abilities
  • Problem-Solving
  • Organizational Skills

Timeline

Assistant Manager

Rainbow Apparel
04.2016 - Current

Housekeeping Supervisor

Caribe Hilton
09.2013 - 04.2014

Master Of Business Administration - International Marketing

Universidad Interamericana De Puerto Rico

Bachelor Of Business Administration - Hotel Management

Universidad Interamericana De Puerto Rico
Keishla Maldonado