Kermit Rodriguez Vives
Guaynabo
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
5
5
years of professional experience
Work History
Valet Parking
AmeriPark
12.2023 - 05.2024
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Resolved customer complaints through calm, constructive communication.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Server Assistant
Mystic Grill
05.2019 - 02.2021
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
Education
Bachelor, Puerto Rico - Hotel And Restuarants Administration
University of Puerto Rico
Carolina, Puerto Rico06.2025
High School Diploma -
Venus Gardens
Trujillo Alto, Puerto Rico06.2022
Skills
Cash Handling
Exceptional customer service
Math Skills
Time Management
Bilingual
Teamwork and Collaboration
Customer Service
Problem-Solving
Multitasking
Computer Skills
Languages
English
Native language
Spanish
Upper intermediate
B2
Timeline
Valet Parking
AmeriPark
12.2023 - 05.2024
Server Assistant
Mystic Grill
05.2019 - 02.2021
Bachelor, Puerto Rico - Hotel And Restuarants Administration
University of Puerto Rico
High School Diploma -
Venus Gardens
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