Kevin Karoll
Summary
Analytical Project Manager and operations leader with 15+ years of experience interpreting financial, operational, and customer-driven data to support business decisions, process improvements, and organizational change. Across retail, hospitality, e-commerce, and tech environments. I’ve analyzed P&L and sales performance, tracked COGS, inventory trends, shrink data, productivity metrics, customer behavior KPIs, and payment-related performance to identify risks, forecast outcomes, and drive operational and revenue improvements.
I have a strong track record of partnering with cross-functional teams—including Finance, Product, Engineering, Marketing, Design, and Vendor partners to deliver complex projects. I have also worked on workflow optimization, system enhancements, and data-backed process change. Skilled in managing timelines, tracking deliverables, and supporting data-driven decision making, I recently worked on workflow automations to improve reporting and project efficiency. I am experienced in Agile and Scrum methodologies and tools such as Excel, Power BI, Jira, Asana, and Smartsheet.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate Project Manager
Walmart
06.2023 - Current
- Managed a pipeline of 40–60 display projects, owning financial performance by analyzing cost drivers, forecasting budget needs, and optimizing out-of-aisle display profitability.
- Delivered major cost savings by reducing excess builds and rework, improving asset utilization, and implementing more efficient workflows. Cutting storage and rework expenses by 60%+ within one year.
- Improved display financial metrics through margin analysis, cost modeling, and strategic adjustments to build plans. Driving a 30% YoY increase in sales and significantly improving project-level profitability.
Project Coordinator
ZeroStack
08.2022 - 04.2023
- Coordinated content production across social, blog, and video channels, aligning stakeholders, designers, and program managers to keep requests organized and deliverables on track.
- Managed shared production calendars and cross-functional workflows, leading daily Scrum meetings to review progress, address roadblocks, and ensure deliverables and timelines stayed on track.
Project Manager/Business Consultant
Khold
02.2019 - 08.2022
- Planned, launched, and managed an e-commerce business selling liquidation sporting goods, overseeing financial forecasting, margin analysis, inventory valuation, and budget control for eBay and Amazon stores.
- process improvements that increased efficiency, enhanced throughput, and improved cost control.
- Managed timelines, budgets, and financial targets for product listings, liquidation cycles, and replenishment schedules, ensuring projects stayed profitable and aligned with quarterly performance goals.
Operations / E-commerce Manager
Dick’s Sporting Goods
04.2018 - 02.2019
- Oversaw full-store operations, including sales, P&L, customer satisfaction, PLCC and loyalty program performance, freight flow, shrink reduction, loss prevention audits, and staffing—leveraging data from daily reports to guide planning and team huddles.
- Led e-commerce fulfillment initiatives by redesigning ship-from-store and in-store pickup workflows, implementing cross-training for associates, and improving packing and order selection processes, resulting in higher accuracy and faster fulfillment.
- Managed recruitment, hiring, training, and talent development, while creating process improvements across front-end operations and e-commerce functions to enhance productivity, reduce errors, and increase customer satisfaction.
Education
SQL for Data Science -
University of California, Davis
9 2021
Bachelor of Science - Business Administration, Management And Operations
Colorado Mountain College
5 2014
Skills
- AI / Automation tools: ChatGPT, Bard, Claude, Microsoft Copilot
- Project management tools: Jira, Smartsheet, Asana, ConceptShare, Microsoft Project, Frameio, Tableau, SQL
- Data analysis & reporting: Power BI, Excel, Google Analytics, Google Workspace,
- Workflow automation / process optimization tools
- E-commerce platforms: eBay, Amazon, Shopify
- Financial analysis
- Communication
- Collaboration / Cross-functional teamwork
- Problem-solving
Certification
PMP (Project Management Professional) - Project Management Institute - 2023
Project Management - Google Certification - 2021
Certified Scrum Master - LearnQuest Bala Cynwyd - 2021
Agile Leadership - University of Colorado Denver - 2021
Timeline
Associate Project Manager
Walmart
06.2023 - Current
Project Coordinator
ZeroStack
08.2022 - 04.2023
Project Manager/Business Consultant
Khold
02.2019 - 08.2022
Operations / E-commerce Manager
Dick’s Sporting Goods
04.2018 - 02.2019
Bachelor of Science - Business Administration, Management And Operations
Colorado Mountain College
SQL for Data Science -
University of California, Davis