Kevin A. Torres
Summary
Senior Analyst with a demonstrated history of working in health insurance, finance, digital marketing, and education industry. Skilled in Microsoft Excel, SQL, Hyperion, SAS Programming, Tableau, Python, and profound knowledge and understanding of major mathematical fields. Organized and capable of managing situations well under pressure. Have gained experience working with Senior Management and performing complex tasks. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Risk Analyst
BOLD
12.2022 - Current
- Leads all Data Analytics efforts and projects for the Payment Operations team.
- Leads SQL querying in the payments operation team, along with all automation efforts.
- Use Python & Tableau for process automation and analysis.
- Works in implementing effective Retry/Cascade logic based on the decline codes we're receiving from the processors.
- Collaborated with internal and external stakeholders to optimize data sourcing pipelines and verify data quality.
- Mapped current business and operational processes and recommended areas for improvement.
- Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
Data Analytics Engineer
Red Ventures
11.2021 - 10.2022
- Diversity, Equity and Inclusion: Worked with highly sensitive data that included race, gender, sexual orientation, compensation, etc
- Created multiple dashboards that helped industry leaders understand how selected groups are being affected by company-wide decisions
- Created multiple tools to understand BIAS within selected groups
- Worked with Annual Reviews data to access whether the process is discriminating against minority groups
- Monthly Talent Insights: I provided monthly insights to industry leaders on the current vertical performance
- Team Performance: Used JIRA data to create a dashboard that helped the team leader understand our performance on both Kanban & Scrum frameworks
- Badge Activity: I designed, and created, a tool that helps track badge activity across all of Red Ventures US locations. The goal is to understand: Hybrid work implementation Which locations are returning back to normal Based on activity, which location should we invest on infrastructure or not.
Data & Business Analytics Lead | RVPR
Red Ventures
12.2020 - 11.2021
- Created multiple Tableau dashboards for the RVPR assets, including: Traditional OKR reporting, Widget Performance Tracker, Content Performance Tracker, Partnership Performance, Created standardize queries for the assets to ensure data accuracy across the business reports
- Content Decay Analysis: We identified when a content piece started plateauing by testing different moving averages windows and suggested a better refresh cadence that would solve that.
- My Slumber Yard (MSY)| User Journey (EDA): Tracked MSYs user behavior across the RV ecosystem to identify niche buckets of content that would spark a different content strategy for the business.
Customer Experience/Data Lead | Reviews.com
Red Ventures
06.2020 - 11.2020
- Created all the performance reports: Automated OKR reports
- Extensive Tableau reporting
- A total of eight dashboards included in-page user behavior and Preamp test tracker (A|B testing).
Portfolio Strategy Analyst | Ignite
Red Ventures
01.2020 - 05.2020
- Automated over 80% of the Audience Growth report
- It required over 30 people to fill the report (~20 days); eventually, the automation reduced the time to 3-5 days and three people.
Customer Experience Analyst | Cox Communications
Red Ventures
06.2019 - 12.2019
- Created reporting baseline for the business
- Conducted multiple A|B tests
- Led the Filo implementation along with all the queries for in-chat user behavior.
Data Analyst
Banco Popular de Puerto Rico
01.2019 - 05.2019
- Use ML techniques such as K-Means Clustering and Logistic regression to create targeted audiences to maximize impact for marketing campaigns
- Conduct maintenance to multiple automated reports for the finance department and marketing databases.
Actuarial Analyst
Medical Card System
01.2015 - 01.2018
- Analyze and update risk assessment models while applying mathematical and actuarial concepts
- Execute statistical analysis to measure costs and membership trends
- Risk models are evaluated periodically to determine probability, expected value, and costs trends
- Appraise and forecast premiums to be paid for potential clients
- Generate claims reserve reports to be included in financial statements
- Prepare and analyze loss ratio reports for senior management revision and decision making.
Education
BS - Mathematics – Physics
University of Puerto Rico
2013
Skills
- SQL engineering
- Tableau and other BI tools
- Project Management
- Data Science & Analytics
- MS Office
- Data Mining
- Agile Methodology
- Advanced Mathematical Abilities
- Python
- Automation Process Design
Certification
- Tableau Desktop Specialist
- Homegrown Data Science & Analytics Accelerator, Red Ventures
- Python for Research, Harvard
Hobbies
Professional guitarist, basketball, gym, podcasts
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Senior Risk Analyst
BOLD
12.2022 - Current
Data Analytics Engineer
Red Ventures
11.2021 - 10.2022
Data & Business Analytics Lead | RVPR
Red Ventures
12.2020 - 11.2021
Customer Experience/Data Lead | Reviews.com
Red Ventures
06.2020 - 11.2020
Portfolio Strategy Analyst | Ignite
Red Ventures
01.2020 - 05.2020
Customer Experience Analyst | Cox Communications
Red Ventures
06.2019 - 12.2019
Data Analyst
Banco Popular de Puerto Rico
01.2019 - 05.2019
Actuarial Analyst
Medical Card System
01.2015 - 01.2018
BS - Mathematics – Physics
University of Puerto Rico
Similar Profiles
Felicia TuFelicia Tu
UX Designer II at BoldUX Designer II at Bold
Ritzie WilliamsRitzie Williams
Senior Manager, User Experience at BOLDSenior Manager, User Experience at BOLD
Geraldine FernándezGeraldine Fernández
Communications Coordinator-Analyst at BOLDCommunications Coordinator-Analyst at BOLD