KIANA RODRIGUEZ

• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Used accounting software to prepare weekly and monthly financial reports.
• Maintained clean and organized files by keeping accounts payable records up-to-date.

Receive on-line orders and sort our merchandise

• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed complaints promptly and professionally with patience, resolving issues to maintain positive relationships focus on safety and customer service
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.