Kiara García Cortés
PO Box 706 Guaynabo
Summary
Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Rema Centro de Terapia Integral
Carolina
03.2023 - Current
- Scheduled appointments between clients and customers and internal staff members.
- Handled incoming calls and directed callers to appropriate department or employee.
- Managed database systems containing customer contact information.
- Processed invoices for payment using accounting software applications.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Administrative Assistant
Federación de Baloncesto de Puerto Rico
San Juan
02.2023 - Current
- Achieved cost-savings by developing functional solutions to problems.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Followed up with customers through calls and emails to proactively resolve issues and maintain satisfaction.
Sales Associate
Libreria Hostos
San Juan
04.2022 - 08.2022
- Received and displayed product shipments on store retail shelves upon delivery.
- Assessed customer needs to provide assistance and information on product features.
- Ticketed, arranged and displayed merchandise to promote sales.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Education
BBA - BBA in Management
Universidad De Puerto Rico
Carolina, Puerto Rico06-2026
High School Diploma -
Thomas Alva Edison School
Caguas, Puerto Rico06-2022
Skills
- Task delegation
- Customer service
- Emergency response
- Work prioritization
- Time management
- Data analysis
- Clear communication
- Team leadership
- Strategic planning
- Payment processing
- Sales development
- Written and oral communication skills
- Problem-solving skills
- Excellent communication skills
- Calm demeanor
- Financial records analysis
Languages
Spanish
First Language
English
Proficient (C2)
C2
Timeline
Administrative Assistant
Rema Centro de Terapia Integral
03.2023 - Current
Administrative Assistant
Federación de Baloncesto de Puerto Rico
02.2023 - Current
Sales Associate
Libreria Hostos
04.2022 - 08.2022
BBA - BBA in Management
Universidad De Puerto Rico
High School Diploma -
Thomas Alva Edison School
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