Natalia Valentin
Orlando
Summary
Dedicated Beauty advisor accustomed to exceeding company objectives through client satisfaction and enduring commitment to style and relevance. Dynamic style designer with creativity and nuance and thorough knowledge of correct product applications for varying skin colors and face shapes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Beauty Advisor
Ulta Beauty
09.2022 - 01.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Processed payments, entering sales in register for prompt customer service.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Recommended specific hair and beauty products to meet individual customer needs.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Sales Associate
Victoria Secret
05.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
East Ridge High School
Clermont, FL05.2018
Bachelor of Arts - Psychology
Florida International University
Miami, FL12.2022
Skills
- Customer Seating
- Sales Training
- Shipment Processing
- Registration Documents
- Meeting Sales Goals
- Safe Equipment Handling
- Positive Customer Engagement
- Recordkeeping Compliance
- Team Collaboration
- Time Management
- Individualized Assessments
Languages
English, Spanish
Native language
Korean
Intermediate
B1
Japanese
Elementary
A2
Portuguese
Intermediate
B1
Timeline
Beauty Advisor
Ulta Beauty
09.2022 - 01.2023
Sales Associate
Victoria Secret
05.2021 - 05.2022
High School Diploma -
East Ridge High School
Bachelor of Arts - Psychology
Florida International University
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