Krevit Rodriguez
Aguadilla
Summary
To start a new career with the US border patrol, develop new talents in law enforcement and advance my studies and career through diligent service.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Conduent LLC
06.2025 - Current
- assist up to 15 cardholders per hour.
- 40 hour work weeks if no sick days are taken
- Assist countless callers with their financial situations in a very strict time of approximately 4 minutes.
- Assist with card replacements, fraud cases, general inquiries and risk assesment in regards to customers direct express accounts and cards.
FEMA Customer Service Representative
Capitol Bridge LLC
11.2024 - 05.2025
- 40 hours worked on average per week
- Assist Disaster survivors with their documentation and assistance documentation
- Identify possible cases of fraud and document them.
- Assist callers with updating addresses, processing information, review documentation and informing caller of the next steps in a proffesional and corteous tone.
Customer Service Representative
Infocision
05.2024 - 11.2024
- 40 hr worked weekly on average
- Assist with High volume calls for various inbound and outbound projects
- Assist customers with their concerns and issues
- Raise funds for charities
- Assist with fraud through ExperianIDWorks
- Schedule appointments for the pickup of donation materials
Delivery Driver
FOT Investments
12.2021 - 02.2024
- Handle routes and deliveries to clients
- Handling and cleaning restaurant.
- 25 hours worked on average
- Determine most efficient route alongside fellow drivers to deliver the most amount of product with the least amount of time spend on the road.
- Assist clients with their orders through the phone.
Education
High School Diploma -
Dr Heriberto Domenech
Isabela Puerto Rico09-2020
Skills
- High Social skills
- Computer hardware expertise
- Bilingual (english and spanish)
- Ability to work under pressure
- leadership skills
- Fast analytical ability
- critical thinking skills
- logical reasoning skills
Accomplishments
- Fastest driver by metrics
- Raised the efficiency of internal communications.
- High QA scores on average
Timeline
Customer Service Representative
Conduent LLC
06.2025 - Current
FEMA Customer Service Representative
Capitol Bridge LLC
11.2024 - 05.2025
Customer Service Representative
Infocision
05.2024 - 11.2024
Delivery Driver
FOT Investments
12.2021 - 02.2024
High School Diploma -
Dr Heriberto Domenech
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