Krevit Rodriguez
Aguadilla
Summary
To start a new career with the US border patrol, develop new talents in law enforcement and advance my studies and career through diligent service.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Conduent LLC
Remote
06.2025 - Current
- assist up to 15 cardholders per hour.
- 40 hour work weeks if no sick days are taken
- Assist countless callers with their financial situations in a very strict time of approximately 4 minutes.
- Assist with card replacements, fraud cases, general inquiries and risk assesment in regards to customers direct express accounts and cards.
FEMA Customer Service Representative
Capitol Bridge LLC
Isabela Puerto Rico
11.2024 - 05.2025
- 40 hours worked on average per week
- Assist Disaster survivors with their documentation and assistance documentation
- Identify possible cases of fraud and document them.
- Assist callers with updating addresses, processing information, review documentation and informing caller of the next steps in a proffesional and corteous tone.
Customer Service Representative
Infocision
Remote
05.2024 - 11.2024
- 40 hr worked weekly on average
- Assist with High volume calls for various inbound and outbound projects
- Assist customers with their concerns and issues
- Raise funds for charities
- Assist with fraud through ExperianIDWorks
- Schedule appointments for the pickup of donation materials
Delivery Driver
FOT Investments
Aguadilla Puerto Rico
12.2021 - 02.2024
- Handle routes and deliveries to clients
- Handling and cleaning restaurant.
- 25 hours worked on average
- Determine most efficient route alongside fellow drivers to deliver the most amount of product with the least amount of time spend on the road.
- Assist clients with their orders through the phone.
Education
High School Diploma -
Dr Heriberto Domenech
Isabela Puerto Rico09-2020
Skills
- High Social skills
- Computer hardware expertise
- Bilingual (english and spanish)
- Ability to work under pressure
- leadership skills
- Fast analytical ability
- critical thinking skills
- logical reasoning skills
Accomplishments
- Fastest driver by metrics
- Raised the efficiency of internal communications.
- High QA scores on average
Timeline
Customer Service Representative
Conduent LLC
06.2025 - Current
FEMA Customer Service Representative
Capitol Bridge LLC
11.2024 - 05.2025
Customer Service Representative
Infocision
05.2024 - 11.2024
Delivery Driver
FOT Investments
12.2021 - 02.2024
High School Diploma -
Dr Heriberto Domenech