KRISHANY SAN JORGE
Toa Alta
Summary
Results-oriented especially in Staff recruitment, Real Estate and Communications Strategist, talented at public speaking and presentation development. I offer a deep and extensive experience within the real estate, hospitality and marketing industry. Successful at presenting business concepts in an organized and persuasive manner; deadline-driven and highly motivated. My expertise is versed in prospect talent recruitment, relocation, real estate, media relations, marketing and advertising. I want to collaborate with an innovative company on project management, product promotion and public image improvement strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Relocation Specialist
American Relocation Connections
08.2022 - Current
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Stay and maintain daily communication with Brokers, Real Estate Agents, Van Lines, Appraisers and service providers.
- Developed and implemented onboarding and orientation programs for new transferee's.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Responsible for transfer and departure documentation for relocations on a daily basis.
- Management of inquiries from transferring employees (responding to employees directly, forwarding to vendors or escalating questions as appropriate).
- Request, review and issue relocation cost estimates to the business under supervision and inputting into the client system if required.
- Work on special projects requested by manager's and the guidance team.
Recruiter Team Specialist, Market Researcher
Brand Institute
04.2020 - 08.2022
- Find key contacts & potential business for the company
- Create & organize groups for market analysis
- Develop marketing reports & surveys
- Input & review data into company systems gathered from market studies
- Supervise & guide group members within the market research division.
Front Desk Agent, Spa Reservationist
Dorado Beach, a Ritz-Carlton Reserve
01.2016 - 03.2020
- Took reservations over the phone, in person and via computer for guests and provided confirmations
- Greeted customers and visitors in-person and via telephone calls
- Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
- Corresponded with clients through email, telephone, or postal mail
- Aggregated and prepared documentation and reports for office meetings, distribution, and filing.
Communications Intern
Marketing & Food Distribution Industry in PR (MIDA)
01.2018 - 08.2018
- Developed key messaging, branding and positioning statements
- Created and maintained company web pages
- Executed media campaign designed to raise company profile in preparation for the annual MIDA Convention
- Planned and launched innovative, creative and effective communications campaigns
- Created and implemented external and internal communications strategies for key company initiatives such as growing their online presence
- Wrote and edited company case studies, fact sheets and product collateral
- Drafted and managed print, online and social media communications designed to promote company brand, image and values.
Education
Broker's License - Real Estate
Career Real Estate College
San Juan, Puerto Rico09.2023
Bachelor of Science - Advertising
Sacred Heart University of Puerto Rico
San Juan, PR01.2018
Disney College Program - Marketing
Disney College
Orlando, FL01.2015
Certified Bilingual - English as a second language
Pan American Languages
Guaynabo, PR01.2013
High School Diploma -
Colegio Carmen Sol
Toa Baja, PR01.2012
Skills
- Superior verbal and written communication skills
- Microsoft Office Programs
- Google Suite
- Calm under pressure
- Trello Program
- Exceptional attention to details
- Adobe Photoshop
- Nielsen: Ariana Media Measurement and Research Program
- Fluent in English, Spanish and Italian
- Brand development and management
- High knowledge of luxury customer service
- Staff Recruitment
- Project Management and Support
- Property Management
Languages
Spanish
Native language
English
Proficient
C2
Italian
Upper intermediate
B2
Certification
- Certified Real Estate Broker
- CPM - Certified Property Manager
Timeline
Relocation Specialist
American Relocation Connections
08.2022 - Current
Recruiter Team Specialist, Market Researcher
Brand Institute
04.2020 - 08.2022
Communications Intern
Marketing & Food Distribution Industry in PR (MIDA)
01.2018 - 08.2018
Front Desk Agent, Spa Reservationist
Dorado Beach, a Ritz-Carlton Reserve
01.2016 - 03.2020
Broker's License - Real Estate
Career Real Estate College
Bachelor of Science - Advertising
Sacred Heart University of Puerto Rico
Disney College Program - Marketing
Disney College
Certified Bilingual - English as a second language
Pan American Languages
High School Diploma -
Colegio Carmen Sol
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