Kriss
Toa Alta
Summary
Committed and hardworking employee with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Front End Assistant
Costco
09.2020 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Handled high-pressure situations with ease, effectively managing long lines during peak hours.
- Built rapport with clientele by engaging in friendly conversation while processing transactions.
- Assisted customers with finding products, providing them with a positive shopping experience.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Approached every question or concern with calm and level-headed approach.
- Resolved customer complaints professionally, ensuring their continued patronage and overall satisfaction.
Floor Assistant
Costco
09.2020 - Current
- Enhanced customer satisfaction by providing efficient and friendly service on the sales floor.
- Assisted in maintaining a clean and organized store environment, contributing to a positive shopping experience for customers.
- Collaborated with team members to ensure sales floor coverage and optimal productivity during peak hours.
- Supported inventory management by accurately processing shipments and restocking merchandise as needed.
Education
Bachelors - Technology in Computer Science And Network
Inter American University of Puerto Rico
Bayamón, Puerto Rico06.2026
Associates Degree - Music Engineering
CCAT
Bayamón, Puerto Rico06.2022
Skills
- Client Communication
- Register preparation
- Customer Service
- Organizational abilities
Languages
English
Native language
Spanish
Upper intermediate
B2
Timeline
Front End Assistant
Costco
09.2020 - Current
Floor Assistant
Costco
09.2020 - Current
Bachelors - Technology in Computer Science And Network
Inter American University of Puerto Rico
Associates Degree - Music Engineering
CCAT
Similar Profiles
SUDHA ASUDHA A
Tester at CostcoTester at Costco
Ana Kristine BatallaAna Kristine Batalla
Part-Time-Food Service Assistant at CostcoPart-Time-Food Service Assistant at Costco
Reymark BlancoReymark Blanco
Bakery Packer/ Wrapper at CostcoBakery Packer/ Wrapper at Costco