Kristie Marie Valentin Torres
Trujillo AltO
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Oficial De Asistencia Económica
EDP University
12.2015 - Current
- Complied with state and federal financial aid guidelines and regulations.
- Counseled students and parents about financial aid options and program details.
- Communicated with prospective students to illustrate available financial aid opportunities.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Provided financial aid counseling to enrolled and prospective students.
- Advised students in making academic decisions and financial management.
- Reviewed financial aid appeals, issuing secondary and final judgments on award packages.
- Processed federal financial aid verifications per [Area of certification] guidelines.
- Assisted in development of student financial aid plans and packages.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Processed loan applications and monitored progress from start to finish.
- Assisted customers with completing loan applications and other paperwork.
- Explained very technical financial information to applicants in easy to understand language.
- Helped college students obtain financial aid through loan programs.
Registrar
Dewey Unversity
04.2013 - 12.2015
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Prepared balanced course schedules, student rosters and class lists.
- Mantener organizado y actualizado los expedientes académicos de los estudiantes activos e inactivos de la Universidad.
- Mantener la custodia y asegurar la confidencialidad del expediente académico, cumpliedo con las disposiciones de la Ley Federal FERPA.
- Administrar adecuada y efectivamente las normas académicas y administrativas dirigidas a la obtención del grado académico de estudiante.
- Hacer la entrada de notas de los registros al expediente académico inmediatamanete finaliza el término académico.
- Admnistrar efectivamente el proceso de convalidación de cursos y orientar a los estudiantes sobre el mismo.
- Colaborar en el desarrollo de los programas de clases.
- Realizar el proceso de la Norma de Progreso Académico Satisfactorio.
Education
MBA - Gerencia Estratégica
EDP University
San Juan, PR10.2023
BBA - Sistema De Oficina
Dewey University
San Juan, PR04.2013
Skills
- Equipment Usage
- Verbal and Written Communication
- Performance Improvement Monitoring
- Effective Customer Service
- Safe Handling
- Regulatory Guidelines
- Ordering and Requisitions
- Attentive Service
- Compliance
- Performance Improvement
- Organization and Prioritization
- Collaborative Relationships
- Employee Performance Oversight
- Production Standards
- Planning and Sourcing
- Capacidad de trabajar con múltiples tareas
- Conocimiento de los programa de Microsotft Office, COBOL, Datatel, Campus Vue, Citrix, Web Client
Timeline
Oficial De Asistencia Económica
EDP University
12.2015 - Current
Registrar
Dewey Unversity
04.2013 - 12.2015
MBA - Gerencia Estratégica
EDP University
BBA - Sistema De Oficina
Dewey University
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