Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Krystal Castillo

San Juan,Puerto Rico

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I love helping others and learning new things I would love an opportunity

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Nelson
San Juan, PR
01.2023 - 08.2024
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Resolved customer complaints in a professional manner.

Hotel Housekeeper

Hector
Orlando FL , US
08.2023 - 12.2023
  • Cleaned and polished furniture, fixtures and other surfaces in guest rooms.
  • Vacuumed carpets, dusted furniture, washed windows and walls.
  • Stocked supplies such as drinking glasses, linens, toiletries and cleaning products.
  • Responded promptly to guests' requests for extra supplies or other items.

McDonald's

Maria
Las Vegas, Nv
12.2022 - 10.2023
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.

Cuidadora De Ancianos

Carlos
San Juan, PR
02.2021 - 12.2022
  • Provided companionship and emotional support to elderly clients.
  • Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
  • Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
  • Responded quickly in emergency situations in a calm manner.

Education

High School Diploma -

Nafian College
Trujillo Alto
04-2019

Skills

  • Guest Services
  • Customer Complaints resolutions
  • Customer Service
  • Billingual
  • Cashier
  • Cook
  • I learn fast
  • Cash Handling
  • Positive and professional

Languages

Spanish
First Language
English
Proficient
C2

Timeline

Hotel Housekeeper

Hector
08.2023 - 12.2023

Customer Service Cashier

Nelson
01.2023 - 08.2024

McDonald's

Maria
12.2022 - 10.2023

Cuidadora De Ancianos

Carlos
02.2021 - 12.2022

High School Diploma -

Nafian College
Krystal Castillo