Krystal Lopez

Very

• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Contributed to inventory management by monitoring stock levels.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Answered customers' questions, recommended items, and recorded order information.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Maintained a clean and orderly dining area for an enjoyable guest experience.