Ladan Aryan
Gurabo
Summary
Results-driven executive with extensive experience in strategic leadership and operational excellence. Demonstrated success in driving growth, optimizing processes, and fostering team collaboration. Skilled in strategic planning, financial management, and stakeholder engagement. Adaptable and reliable, consistently achieving high-impact results in dynamic environments.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Vice President, Business Operations Manager
Carlos Estimating LLC
01.2022 - 04.2025
- Spearhead daily operations, ensuring seamless communication between clients, staff, and management
- Oversee business development strategies, boosting client engagement and retention
- Manage cross-functional teams to ensure project deliverables are met on time and within budget
- Utilize technology to streamline operations and improve efficiency in estimating processes, with strong proficiency in Microsoft Office Suite and Google Workspace for reporting and collaboration
Project Administrator
Edgar Guzman & Associates
01.2020 - 01.2022
- Coordinated project timelines and budgets, ensuring alignment with client expectations and industry standards
- Managed stakeholder communications, ensuring clarity on project milestones and deliverables
- Supervised an internal team to ensure quality assurance throughout the project lifecycle, relying on tools like Google Workspace for document sharing and Microsoft Excel for budgeting and scheduling
Dental Assistant
Arlington Dental Group
01.2019 - 01.2020
- Provided patient care and assisted the dentist with clinical procedures
- Managed patient scheduling and maintained accurate medical records
- Ensured all equipment and supplies were sterilized and ready for use
Assistant Manager
Nordstrom Inc.
01.2012 - 01.2020
- Managed daily store operations, including staffing, customer service, and inventory control
- Trained and developed employees, ensuring high levels of team performance and customer satisfaction
- Implemented sales strategies, achieving company goals and increasing customer loyalty
- Leveraged Microsoft Office Suite (Excel for sales tracking, PowerPoint for presentations, Word for reporting) to manage store operations effectively
Assistant Manager
Molana International Restaurant
01.2008 - 01.2012
- Supervised restaurant operations, ensuring excellent customer service and efficient service delivery
- Handled staff scheduling, inventory management, and customer inquiries
- Collaborated with upper management on business strategies to increase customer traffic and satisfaction
- Utilized Google Workspace for patient scheduling and file management
Branch Manager
International IranAir Airline
01.1992 - 01.2008
- Oversaw the operations of the branch, including passenger services, ticketing, and reservations
- Managed a team of employees to ensure smooth daily operations and exceptional customer service
- Ensured compliance with airline policies, procedures, and safety regulations
- Used Sabre and Galileo Passenger Management Systems (PMS) for reservations, ticketing, passenger services, and seat management
- Familiar with handling complex itineraries, fare calculations, and real-time updates to ensure customer satisfaction
Education
Medical Nursing Assistant -
Paramedical School of Mashad
Mashad, IranSkills
- Client Relations & Management
- Leadership & Team Management
- Office Management & Bookkeeping
- Technology & IT
- Problem Solving
- Microsoft Office Suite
- Google Workspace
- Passenger Management Systems
Certification
- CPR Training Certificate, 2019
- Dental Assistance Certificate, 2019
- ServSafe Alcohol Certificate, 2010
- Business Management and Customer Service Certificate, 2008
- IT Skill Training Certificate, 2008
- Electronic Passenger Management Systems, 2008
- IATA Advanced Passenger Fares and Ticketing, 2004
- IATA Intermediate Reservations, 2000
- IATA Intermediate Passenger Fares and Ticketing, 1997
- IATA Passenger Sales, 1994
Languages
English
Farsi
Phone
mobile, 617-816-5112
Timeline
Vice President, Business Operations Manager
Carlos Estimating LLC
01.2022 - 04.2025
Project Administrator
Edgar Guzman & Associates
01.2020 - 01.2022
Dental Assistant
Arlington Dental Group
01.2019 - 01.2020
Assistant Manager
Nordstrom Inc.
01.2012 - 01.2020
Assistant Manager
Molana International Restaurant
01.2008 - 01.2012
Branch Manager
International IranAir Airline
01.1992 - 01.2008
Medical Nursing Assistant -
Paramedical School of Mashad
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