Be part of your work team in a position where I can apply my knowledge, skills and abilities. Obtain work experience, add value to assigned tasks and enable me to develop professionally and personally.
Overview
6
6
years of professional experience
Work History
Customer service, Coordination of appointments, answering phone calls, filing files, Billing of Medical Plans
Occupational Internship Office Officer DR. Blanco, Oficina Dental del Tuque
Warehouse / logistics
Claro Internet
03.2023 - 01.2023
Health assistant, maintenance
Sol de amor aging center
08.2022 - 01.2022
Waitress, backtender, maintenance in the area
Personnel Recruiting Services
11.2021 - 12.2021
Cashier, Maintenance in the area, Organize merchandise and supervise merchandise and availability in the warehouse
Total Mercedita Gas Station
02.2020 - 12.2020
Cashier, Backtender, Waitress, Organize merchandise and supervision in the area
La guruña business
03.2020 - 08.2020
Organize book inventories, Keep the area immaculate and tidy, Assist the student and Facilitate the student's use of computers
Encarnación Baldes Library, Ponce Campus, Pontificia Universidad Católica de Puerto Rico
01.2018 - 08.2018
Youth group leader, who served a low-income community. In addition, we carry out different religious activities
Missionary Trip Dominican Republic
10.2016 - 01.2017
Education
Wellbeing and Quality of Life (3 Credits) -
INTER-AMERICAN UNIVERSITY OF PUERTO RICO, PONCE CAMPUS
Bachelor's Degree in Nursing -
Pontificia Universidad Católica de PR, Ponce Campus
Ponce, PR
12.2023
DIPLOMA, 4th year High School, Graduated with honors -
Lila María Mercedes Mayoral Wirshing High School
Ponce, Puerto Rico
05.2018
Skills
Ability to learn quickly
Ease of working in a team
Good interpersonal relationships
Knowledge of billing Medical Plans
Excellent Leadership Skills
Computer handling
Mastery of Spanish
Responsible and Punctual
Adaptation to changes
Good Communication Verbal and written
References
Available upon request
Timeline
Warehouse / logistics
Claro Internet
03.2023 - 01.2023
Health assistant, maintenance
Sol de amor aging center
08.2022 - 01.2022
Waitress, backtender, maintenance in the area
Personnel Recruiting Services
11.2021 - 12.2021
Cashier, Backtender, Waitress, Organize merchandise and supervision in the area
La guruña business
03.2020 - 08.2020
Cashier, Maintenance in the area, Organize merchandise and supervise merchandise and availability in the warehouse
Total Mercedita Gas Station
02.2020 - 12.2020
Organize book inventories, Keep the area immaculate and tidy, Assist the student and Facilitate the student's use of computers
Encarnación Baldes Library, Ponce Campus, Pontificia Universidad Católica de Puerto Rico
01.2018 - 08.2018
Youth group leader, who served a low-income community. In addition, we carry out different religious activities
Missionary Trip Dominican Republic
10.2016 - 01.2017
Customer service, Coordination of appointments, answering phone calls, filing files, Billing of Medical Plans
Occupational Internship Office Officer DR. Blanco, Oficina Dental del Tuque
Wellbeing and Quality of Life (3 Credits) -
INTER-AMERICAN UNIVERSITY OF PUERTO RICO, PONCE CAMPUS
Bachelor's Degree in Nursing -
Pontificia Universidad Católica de PR, Ponce Campus
DIPLOMA, 4th year High School, Graduated with honors -
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting
Cash handling, providing customer service, inventory, answering phones, handling guest issues, working with Medi-cal, and ~2 years of dentrix experience at DIENTES COMMUNITY DENTAL CARE (3 LOCATIONS)Cash handling, providing customer service, inventory, answering phones, handling guest issues, working with Medi-cal, and ~2 years of dentrix experience at DIENTES COMMUNITY DENTAL CARE (3 LOCATIONS)