Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jaileen pEREZ Ramirez

Luquillo,PUERTO RICO

Overview

14
14
years of professional experience
1
1
Language

Work History

Assistant Manager/ Waitress

Lolita's Restaurant
Fajardo, PR
01.2010 - Current
  • Made sure that employees were aware and followed the policies and procedures of the establishment.
  • Greeted, seated, and served a large number of customers professionally and efficiently.
  • Presented menu to guest, suggested specials, menu items, and answered questions.
  • Relayed Orders to kitchen and bar and served courses from kitchen and service bar.
  • Organized, cleaned and prepared the restaurant before opening, and for the next day, after closing.
  • Lifted and carried things like heavy trays and boxes.
  • Coordinated with owner and 16 fellow staff members to provide customers with organized and respectable service.
  • Effectively served food and beverages in a friendly, efficient, and courteous manner.
  • Excelled at maintaining a graceful, warm presence under pressure.
  • Adhered the schedule's and maintained prompt attendance at all scheduled shifts The St.
  • Regis Bahia Beach Resort Rio Grande, PR Pool Side Assistants April - July 2014.
  • Provided helpful, thorough and friendly customer support and satisfaction.
  • Took the initiative to greet in a friendly and warm manner.
  • Garnished and decorated dishes/drinks priory to serving.
  • Maintained exceptional communication skills, attention to detail and customer service.
  • Stud and Walked outdoors for varying length of time sometimes for long periods, in order to fulfill any additional guest request.
  • Provided English costumer service to English speaking guess in a generally Spanish environment.

Waitress/ Server/Bar keeper

Rudy's Can't Fail Café
Emeryville, Ca
07.2017 - 09.2017
  • Served drinks.
  • Cleared and cleaned tables.
  • Cleared and cleaned bar.
  • Restocked merchandise.
  • Collected payments from costumers.
  • Relayed Orders to kitchen and bar and served courses from kitchen and service bar.
  • Interact with customers, take orders and serve food and drinks.
  • Prepared and served a variety of coffee drinks, along with pastries and cookies.

Pool side assistants

The St. Regis Bahia Beach Resort, Puerto Rico
Rio Grande, Río Grande
04.2014 - 07.2014
  •  Provided helpful, thorough and friendly customer support and satisfaction.
  • Took the initiative to greet in a friendly and warm manner.
  • Garnished and decorated dishes/drinks priory to serving.
  • Maintained exceptional communication skills, attention to detail and customer service.
  •  Stud and Walked outdoors for varying length of time sometimes for long periods, in order to fulfill any additional guest request.
  •  Provided English costumer service to English speaking guess in a generally Spanish environment.  

Education

Bachelor of Criminal Justice -

Inter American University
Fajardo, PR
December 2017

High School Diploma - undefined

The Palmas Academy
Humacao, Puerto Rico
2011

Skills

  • Microsoft Office
  • Power Point
  • Excel
  • Micros 3700
  • Self-motivated
  • Powerful negotiator

Interests

LEADERSHIP & ACTIVITIES _______________________ , Part-Time daily Babysitter Autumn 2014- Present Palmas Academy Varsity Indoor Soccer, member Fall 2010-Spring 2011 Palmas Academy Yearbook, Photo and Page Editor Fall 2009-Spring 2010 Student Government Association Junior Class Vice-President and Student Body Secretary Fall 2009-Spring 2010

Timeline

Waitress/ Server/Bar keeper

Rudy's Can't Fail Café
07.2017 - 09.2017

Pool side assistants

The St. Regis Bahia Beach Resort, Puerto Rico
04.2014 - 07.2014

Assistant Manager/ Waitress

Lolita's Restaurant
01.2010 - Current

Bachelor of Criminal Justice -

Inter American University

High School Diploma - undefined

The Palmas Academy

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Jaileen pEREZ Ramirez