Lcda. Lilliana Miguel Cruz
Clinical Pharmacist
San Juan ,Puerto Rico
Summary
Accomplished Pharmacist with a proven track record at Farmacia Caridad, excelling in medication dispensing and fostering strong healthcare relationships. Expert in prescription verification and patient education, significantly reducing medication errors. Demonstrates a commitment to continuing education, enhancing patient care through advanced knowledge and skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Community Pharmacist
Farmacia Savia
01.2023 - 08.2024
- Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
- Educated patients on over-the-counter product selection and proper usage, ensuring safe and effective self-care choices.
- Reduced medication errors through diligent prescription review and verification processes.
- Developed strong relationships with healthcare providers, resulting in improved patient care and communication.
- Ensured accurate dispensing of controlled substances, maintaining strict compliance with regulatory guidelines.
- Provided exceptional customer service by addressing individual concerns and prioritizing patient needs.
- Collaborated with pharmacy team members to optimize operations and deliver outstanding patient care experiences.
Part Time Pharmacist
Farmacia Rey
01.2021 - 01.2023
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
Pharmacist
Farmacia Caridad
01.2018 - 12.2020
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
Clinical Pharmacist
Hospital Auxilio Mutuo
01.2016 - 01.2018
- Collaborated with interdisciplinary healthcare teams for optimal patient care and improved treatment outcomes.
- Developed strong relationships with healthcare providers, facilitating communication and collaboration for better patient care coordination.
- Educated patients on proper medication use and adherence, leading to improved health outcomes and decreased hospital readmissions.
- Evaluated medication regimens for complex patients, identifying potential drug interactions and devising alternative treatment strategies when necessary.
Staff Pharmacist
Walgreens
01.2014 - 01.2016
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Provided medication therapy management to patients using Outcomes and Mirixa.
Education
Bachelor Of Pharmacy - Pharmaceutical Sciences
Universidad De Puerto Rico- Escuela De Farmacia
Recinto De Ciencias Médicas 05.1986
Skills
- Medication Dispensing
- Continuing Education Commitment
- Adverse event reporting
- Prescription Verification
Affiliations
Colegio de Farmacéuticos de Puerto Rico 2024-2025
Certification
Colegio de Farmacéuticos de Puerto Rico 2024
-2025
Languages
English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
Italian
Beginner (A1)
Timeline
Community Pharmacist
Farmacia Savia
01.2023 - 08.2024
Part Time Pharmacist
Farmacia Rey
01.2021 - 01.2023
Pharmacist
Farmacia Caridad
01.2018 - 12.2020
Clinical Pharmacist
Hospital Auxilio Mutuo
01.2016 - 01.2018
Staff Pharmacist
Walgreens
01.2014 - 01.2016
Bachelor Of Pharmacy - Pharmaceutical Sciences
Universidad De Puerto Rico- Escuela De Farmacia
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