Summary
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Leida Virtud

Leida Virtud

San Juan ,Puerto Rico

Summary

High-energy Customer Service Server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Work History

Customer Service and Host Cashier

Fine Chocolaterie
San Juan , PR
12.1999 - 12.2022
  • Serving food orders at Dinning Area and packing TO Go orders.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Accepted payments from guests for dine-in and take-out foods.
  • Balanced cash drawers at the end of each shift.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Processed payments from customers using a POS system.
  • Greeted guests upon arrival and provided them with menus.
  • Received and recorded patrons' dining reservations.

Education

High School Diploma -

San Juan High School
San Juan, Puerto Rico
05-1997

Skills

  • Server Support
  • Team Collaboration
  • Telephone Reception
  • Guest Relations
  • Reservation Coordination
  • POS Software
  • Reservations
  • Front of House Organization
  • Table Vacancy Management
  • Customer Service
  • Takeout Order Processing
  • Cleaning and Sanitation
  • Food and beverage services

Languages

Basic English language n Spanish
Beginner
A1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Customer Service and Host Cashier

Fine Chocolaterie
12.1999 - 12.2022

High School Diploma -

San Juan High School
Leida Virtud