Leish Bracetty Malavé
Caguas
Summary
Highly motivated Medical Office Assistant with a background in medical billing. Seeking a position within a reputable company where knowledge and skills can be utilized to contribute to the overall success of the organization. Committed to providing exceptional administrative support and ensuring efficient operations in a fast-paced medical office environment. Dedicated to delivering excellent customer service and maintaining accurate billing records for medical plans.
Overview
1
1
years of professional experience
Work History
Internship as Administrative Assistant
NCR Quiropractic
04.2023 - 05.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Packing
Caribbean Produce Exchange
06.2020 - 06.2020
- Ensured timely order fulfillment with accurate picking, packing of products to customers.
- Improved order accuracy with meticulous attention to detail during the packing process.
- Handled fragile baked goods with care, minimizing breakage or damage during the packing process.
Kitchen Assistant
Health Care Solutions
07.2019 - 07.2019
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
MEDICAL OFFICE ASSISTANT -
BAYAMON COMMUNITY COLLEGE
Bayamón 07.2023
GED -
ESCUELA VIRTUAL DE PUERTO RICO
06.2020
Skills
- Keyboard operation
- Knowledge in programs (Excel, Word, Power Point)
- Knowledge of CPT and ICD 10
- Bilingual
- Hardworking
- I can work in a team
- Customer Service
- Data Entry
Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Internship as Administrative Assistant
NCR Quiropractic
04.2023 - 05.2023
Packing
Caribbean Produce Exchange
06.2020 - 06.2020
Kitchen Assistant
Health Care Solutions
07.2019 - 07.2019
MEDICAL OFFICE ASSISTANT -
BAYAMON COMMUNITY COLLEGE
GED -
ESCUELA VIRTUAL DE PUERTO RICO
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