Leonardo López
Rio Grande
Summary
I enjoy every opportunity to the fullest, I take every opportunity to grow and improve as a person and professional every day. There is always something new to learn and I'm willing to learn it.
Overview
10
10
years of professional experience
Work History
Banquets/Catering Server
Condado Vanderbilt Hotel
07.2021 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained clean and safe work environment.
- Inspected dishes and utensils for cleanliness.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Sanitized tableware and chafing dishes before catering event to avoid infection and comply with hygiene standards.
- Increased sales significantly by upselling higher-end products to customers.
GENERATOR TECHNICIAN
Leobar Import & Export
01.2013 - 07.2021
- In charge of assembling, repairing and selling electric generators.
- Diagnosed and repaired complex mechanical and electrical systems.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Mounted new or rebuilt motors to generators.
- Diagnosed and repaired mechanical issues on diesel, natural gas and propane gensets.
- Repaired and replaced pumps, valves and motors.
- Replaced worn or broken parts on machines and equipment.
- Rewired and replaced faulty electrical components in equipment.
- Detected and repaired machinery faults using electrical and manual testing methods.
Education
Bachelor of Science - Nursing
Interamerican University of Puerto Rico-Metro Camp
Cupey, Puerto Rico12.2025
No Degree - Natural Sciences in Biology
University of Puerto Rico-Carolina Campus
Carolina, Puerto Rico09.2013
High School Diploma -
Fajardo Community Private School
Fajardo, Puerto Rico05.2013
Skills
- Bilingual
- Studied basics of ASL
- Good with Math
- Adaptability
- Decision Making
- Leadership
- Problem Solving
- Creativity
- Responsible
- Amicable
- Organized
- Communication
- Customer Service
- Computer (Word, Excel, Power Point)
- Teamwork
- Critical Thinking
Languages
Spanish
Native language
English
Proficient
C2
Sign Language
Beginner
A1
Timeline
Banquets/Catering Server
Condado Vanderbilt Hotel
07.2021 - Current
GENERATOR TECHNICIAN
Leobar Import & Export
01.2013 - 07.2021
Bachelor of Science - Nursing
Interamerican University of Puerto Rico-Metro Camp
No Degree - Natural Sciences in Biology
University of Puerto Rico-Carolina Campus
High School Diploma -
Fajardo Community Private School
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