Leonel Colón Robles

• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Ensure that restaurant operates efficiently. Responsible for business performance, as well as maintaining its high standards.

Coordinate the entire operation of the restaurant during scheduled shifts.

Manage staff by recruiting, training and motivating, as well as providing them with coaching, feedback and discipline.

Enforce policies and procedures.

• Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
• Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
• Assist the management team in running shifts, resolve conflicts, provide leadership and supervision in the restaurant.

• Skilled at working independently and collaboratively in a team environment.
• Have a direct accountability for all operational results for each shift worked.