Leslie Ann Cotto Santiago
Cidra
Summary
Skilled multitasker with work ethic and good teamwork, problem-solving and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Administre
MAC Autosport,inc
Caguas
11.2021 - Current
- Participated in team projects, demonstrating ability to work collaboratively and effectively..
- Passionate about learning and committed to continual improvement.
- Developed strong organizational and communication skills.
- Collected, validated, and distributed information to employees.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Resolved problems, improved operations and provided exceptional service.
Retail Sales Associate
Fit to Run San Juan
San Juan
10.2019 - 08.2020
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Waitress
Tinto y Blanco
Hato Rey
04.2019 - 11.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
Bachelor of Science - Biomedical Sciences
Interamerican University of Puerto Rico
San Juan, Puerto Rico 11.2017 - 05.2021
Bachelor of Science - Biomedical Engineering
Polytechnic University of Puerto Rico
San Juan, Puerto Rico 08.2022 - Current
Skills
Computadora: Microsoft Word, Power Point, Excel, Google Docs
undefinedAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Bachelor of Science - Biomedical Engineering
Polytechnic University of Puerto Rico
08.2022 - Current
Administre
MAC Autosport,inc
11.2021 - Current
Retail Sales Associate
Fit to Run San Juan
10.2019 - 08.2020
Waitress
Tinto y Blanco
04.2019 - 11.2019
Bachelor of Science - Biomedical Sciences
Interamerican University of Puerto Rico
11.2017 - 05.2021
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