LEYDA I RIOS BAEZ
SABANA GRANDE
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
19
19
years of professional experience
Work History
COORDINATOR
CONEXION LABORAL
SABANA GRANDE, PR
06.2024 - 12.2024
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Researched and prepared reports required by management or governmental agencies.
SALES EXECUTIVE
OFERTAS AUTO
PONCE, PR
08.2017 - 08.2022
- Selling a variety of used cars within the territory of Puerto Rico.
- Utilized CRM software to track leads and manage accounts throughout sales cycle.
- Negotiated contracts with clients on behalf of the company.
SALES EXECUTIVE
HOUSE OF IMPORTS
MAYAGUEZ, PR
08.2016 - 10.2016
- Sales representative for a GIV luxury car line in the territory of PR.
- Stay updated on the latest features, specifications, and technology trends in the automotive industry to effectively communicate the value of different car models to potential buyers.
SALES EXECUTIVE
OFERTAS AUTO PR
PONCE, PR
05.2016 - 08.2016
- Sale of used cars.
- Guide customers through financing and leasing options; explaining terms, interest rates, and additional services, while collaborating with finance team to facilitate smooth transactions.
SALES EXECUTIVE
AUTO MOLL LUXURY CARS
PONCE, PR
11.2015 - 05.2016
- CPO luxury car line sales within the territory of PR.
- Implement a proactive post sale follow up strategy; ensuring customer satisfaction, addressing concerns, and seeking feedback to enhance the overall buying experience.
SALES EXECUTIVE
AUTO STOP
SAN GERMAN, PR
02.2014 - 11.2015
- Selling the new Mitsubishi motors line; and used cars.
- Ensure accurate and complete documentation of sales transactions, adhering to legal and regulatory requirements.
ASSISTANT MANAGER
AUTOMAX HV, INC
PONCE, PR
09.2011 - 02.2014
- Evaluated individual and team business performance and identified opportunities for improvement.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
SALES EXECUTIVE
FORD DEL SUR
PONCE, PR
07.2010 - 09.2011
- Work as a salesmen for the Ford automotive brand in the territory of PR.
- Implemented processes for cross-selling products or services based on customer needs.
F & I MANAGER
AUTOMAX HV, INC
YAUCO, PR
04.2006 - 06.2010
- Supervised any purchaser's credit application, credit reports, loan structuring, and bank approvals for purchasers.
- Collaborate with the inventory team to track and manage vehicle stock levels, ensuring availability for customer demands.
Education
Bachelor of Arts - POLITICAL SCIENCE
UNIVERSITY OF PUERTO RICO
MAYAGUEZ , PR06-1987
MARKETING & HUMAN RESOURCES
INTER AMERICAN UNIVERSITY
SAN GERMANSkills
- Very responsible in the working environment
- Good understanding of the English language
- Vocal to my team, or group, in the workspace
- Proficient in utilizing CRM tools to manage and nurture client relationships
- Knowledge of Microsoft-related programs
- Negotiation
- Team collaboration
- Adaptability and flexibility
Affiliations
- Love listening to motivational seminars during my free time. Read about the new trends, and practices in the world of sales. Learn new things on how to work in different scenarios in the working environment.
References
References available upon request.
Timeline
COORDINATOR
CONEXION LABORAL
06.2024 - 12.2024
SALES EXECUTIVE
OFERTAS AUTO
08.2017 - 08.2022
SALES EXECUTIVE
HOUSE OF IMPORTS
08.2016 - 10.2016
SALES EXECUTIVE
OFERTAS AUTO PR
05.2016 - 08.2016
SALES EXECUTIVE
AUTO MOLL LUXURY CARS
11.2015 - 05.2016
SALES EXECUTIVE
AUTO STOP
02.2014 - 11.2015
ASSISTANT MANAGER
AUTOMAX HV, INC
09.2011 - 02.2014
SALES EXECUTIVE
FORD DEL SUR
07.2010 - 09.2011
F & I MANAGER
AUTOMAX HV, INC
04.2006 - 06.2010
Bachelor of Arts - POLITICAL SCIENCE
UNIVERSITY OF PUERTO RICO
MARKETING & HUMAN RESOURCES
INTER AMERICAN UNIVERSITY
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