Lilybeth Jiménez Moya
San Juan
Summary
Trained and experienced in marketing and sales with background in management, administration, public relations, costumer services and event coordinator. Very dedicated to assigned responsibilities, with creativity in all assignment. Committed to on time, quality performance day after day, regardless of work volume.
Team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
34
34
years of professional experience
Work History
Sales and Service Manager
TSHIRTMAX, INC.
09.2018 - Current
- Office administration and organization.
- Managing sales through social networks.
- Purchasing and inventory management.
- Managed accounts to retain existing relationships and grow share of business.
- Researched and corrected customer concerns to promote company loyalty.
- Communicated product quality and market comparisons by creating sales presentations.
- Implemented systems and procedures to increase sales.
- Directed sales support staff in administrative tasks to help sales rep's close deals.
- Expanded company's market presence by identifying and pursuing new business opportunities, resulting in increased revenue growth.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Supervise the production department and product quality.
- Supervise orders for packaging and mailing.
Executive Manager
Vástago Producciones LLC
04.2007 - 08.2018
- Managed a sales team of 6 employees.
- Office Management and administrator.
- Recruitment and supervision of personnel.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Responsible for all strategic planning and implementation of sales marketing and merchandising initiatives.
- Brought in new business connections and revenue generation opportunities by improving networking strategies.
- Planning the promotional campaign for new products in PR.
- Establish new sales markets for the company products.
- Expanded market presence through strategic partnerships and alliances, increasing brand visibility and generating new revenue streams.
- Successfully executed numerous mergers and acquisitions, facilitating seamless transitions while minimizing disruptions to ongoing operations.
- Media coordinator for new albums and concert.
- Negotiating contracts between artist, producers and entrepreneurs.
Statistics Lecturer
Universidad Ana G. Méndez Upward Bound Program
01.2005 - 07.2007
- Participated in departmental committees focused on curriculum development, assessment practices, and student outcomes to ensure the programs ongoing success.
- Designed materials and assignments to bolster students' understanding of tricky mathematical concepts.
- Supported 30 plus students academic success by offering regular office hours, tutoring sessions, and additional resources for further learning.
- Contributed to the development of a new statistics curriculum by providing expert input on course content and structure.
- Documented and communicated student progress on course goals to identify areas in need of improvement.
Independent Production Manager
Lily Jiménez
07.2005 - 03.2007
- Coordinate media tours within Puerto Rico, Colombia, Guatemala, Costa Rica and the US.
- Organize press conferences for artists, producers and entrepreneurs in different markets in Latin America.
- Prepare press release for the presentation of new artists concerts and events.
- Events producer.
- Management of contracts between artists, promoters and producers.
- Artist Manager and Tour Coordinator.
Production Manager
Producciones Maritza Casiano
04.2002 - 07.2005
- In charge of logistic and production of events and concerts.
- Established team priorities, maintained schedules and monitored performance.
- Manage contracts with suppliers and venues.
- Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
- Create and manage production schedules for concerts, artist and events suppliers.
- Coordinate logistics of the itineraries for artists, managers and their staff inside and outside Puerto Rico for each concert and presentation.
- Assist the event producer in creation of the entire production until it is completed.
- Led post-event analysis efforts, identifying areas for improvement and implementing changes in future projects.
Marketing and Public Relations Manager
L J Communications Group
11.1996 - 04.2002
- Responsible for entire marketing and public relationship department
- Work in promotional campaign of new artist, products and services
- Establish new market (Puerto Rico, U.S.A, Central & South America)
- Prepare presentation of new musical albums
- Coordinate press conferences and media tours
- Produce activities for different proposal in music and media market.
Sales and Production Administrator
Rey Hernández Fashion Designer
12.1994 - 11.1996
- Responsible for sales and merchandising at wholesale level.
- In charge of supervising accounts payables and receivables.
- New market development towards retail sales.
- Created and managed project plans, timelines and budgets.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Generated reports detailing findings and recommendations.
- Observed packing operations to verify conformance to specifications.
Office Administrator
Serigrart Silk Screen Printing
05.1990 - 12.1994
- Sales and promotional development.
- Quality production supervision.
- Quote,sales and product preparation for delivery.
- Buyer and planner of materials.
- Recruit new personnel for production department.
- Establish new accounts for promotional campaign.
Education
36 Credits - Industrial And Organizational Psychology
Inter American University of Puerto Rico
Cupey, Puerto Rico05.1998
B.A. Business Administration - Marketing
Inter American University of Puerto Rico, Metropolitan Campus
Rio Piedras, P.R.05.1996
B.B.A Business Administration - Business Management
Inter American University of Puerto Rico, Metropolitan Campus
Rio Piedras, P.R.05.1996
Skills
- Good skill in computer application Word, Excell, Power Point, WordPress, Quickbooks, Invoicely Program
- Management skill in social media, content scheduling, hashtag research, cross-platform promotion
- Relationship Building Excellent in public relationship
- Sales and Customer Service Oriented Customer Complaint Resolution
- Press Release Writing
- Speech Writing
- Turnover Minimization
- Media Training(Radio, TV, Press and Social Media)
- Recruitment and supervision of personnel Teamwork and Collaboration
- Budget Management
- ASCAP Associate
- Strategic planning and implementation of sales marketing promotional and merchandising initiatives
- Office Management, administration and control
- Bilingual, Spanish and English
Personal Information
Marketing, Sales, Costumer Services, Public Relations, Event Coordinator
References
Upon Request
Timeline
Sales and Service Manager
TSHIRTMAX, INC.
09.2018 - Current
Executive Manager
Vástago Producciones LLC
04.2007 - 08.2018
Independent Production Manager
Lily Jiménez
07.2005 - 03.2007
Statistics Lecturer
Universidad Ana G. Méndez Upward Bound Program
01.2005 - 07.2007
Production Manager
Producciones Maritza Casiano
04.2002 - 07.2005
Marketing and Public Relations Manager
L J Communications Group
11.1996 - 04.2002
Sales and Production Administrator
Rey Hernández Fashion Designer
12.1994 - 11.1996
Office Administrator
Serigrart Silk Screen Printing
05.1990 - 12.1994
36 Credits - Industrial And Organizational Psychology
Inter American University of Puerto Rico
B.A. Business Administration - Marketing
Inter American University of Puerto Rico, Metropolitan Campus
B.B.A Business Administration - Business Management
Inter American University of Puerto Rico, Metropolitan Campus
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