Results-oriented professional with 21+ years of experience and
a proven knowledge of direct sales, profit growth, and customer needs assessment. Aiming to leverage my skills to successfully fill the Sales Manager role at your company
• Worked with clients to identify financial goals and to find ways of reaching those goals.
• Analyzed potential loan markets and developed referral networks to locate prospects for loans.
•Submitted applications to credit analysts for verification and recommendation.
• Explained to customers different types of loans and credit options that where available, as well as terms of those services.
• Obtained and compiled copies of loan applicant’s credit histories, corporate financial statements and other financial information.
• Analyzed applicant’s financial status, credit and property evalutions to determine feasibility of granting loans.
• Met with applicant’s to obtain information for loan applications and to answer questions about process
Monitored customer preferences to determine focus of sales efforts.
• Determined price schedules and discount rates.
• Reviewed operational records and reports to project sales and determine profitability.
• Planned and directed staffing, training and performance evaluations to develop and control sales and service programs.
• Monitored costs, competition and supply and demand to establish and adjust selling prices.
• Developed sales team through motivation, counseling and product knowledge education.
• Resolved customer complaints regarding sales and service.
Managed sales team to consistently achieve growth and hit sales targets
Worked with clients to identify financial goals and to find ways of reaching those goals.
• Analyzed potential loan markets and developed referral networks to locate prospects for loans.
• Submitted applications to credit analysts for verification and recommendation.
• Explained to customers different types of loans and credit options that were available, as well as terms of those services.
• Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information.
Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans
Monitored customer preferences to determine focus of sales efforts.
• Resolved customer complaints regarding sales and service.
• Recommended, select and help locate and obtained merchandise based on customer needs and desires.
• Answered questions regarding store and merchandise.
• Greeted customers and ascertained what each customer wanted and needed.
Maintained records related to sales
•Answered customer's questions about services, prices, availability, or credit terms.
Computed and compared costs of services.
• Maintained customer records using automated systems.
Consulted with clients after sales and contract signings to resolve problems and provided ongoing support.
• Created forms and agreements to complete sales.
Attended sales and trade meetings and read related
publications to obtain information about market conditions, business trends, regulations and industry developments.
• Met deadlines while maintaining high-quality deliverables.
Participated in ongoing training to enhance own job skills and knowledge.
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
•Troubleshot minor problems and reported larger technical issues.
Fully Bilingual English and
Spanish
Microsoft Word, Excel and
Outlook